Lead Analyst, Business Analyst

AIA Digital+; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

AIA Digital+ in Kuala Lumpur is hiring a motivated Business Analyst to partner with the Group IT Solution Centre. You will gather and understand business requirements, translate them into BRDs, and drive detail through to UAT.

You will collaborate with business stakeholders and delivery teams across Asia to ensure accurate requirements and successful implementations. You will provide SME input on Power Platform, UiPath, Workday, Copilot Studio and Generative AI, create wireframes with

Qualifications

• Clear ability to elicit and document business requirements from stakeholders.
• Experience creating and maintaining BRDs for project delivery.
• Experience aligning requirements with to-be processes and workflows.
• Strong communication and presentation skills for stakeholder sign-off.

Responsibilities

• Meet with business stakeholders to understand requests and communicate high-level requirements to project teams via BRD for estimation.
• Consult with business teams to develop detailed requirements and workflows using Visio or Lucidchart.
• Create business requirements documents within project tools such as DevOps or Jira.
• Lead stakeholder meetings and present requirements clearly for action.
• Provide SME input on Power Platform, UiPath, Workday, Copilot Studio and Generative AI.
• Create wireframes using Figma or Sketch and align with stakeholders.
• Manage requirements and user stories in Azure DevOps and ensure sign-off.
• Refine requirements with stakeholders to reduce defects and enable smooth UAT.
• Collaborate with offshore and onshore teams to ensure alignment with business needs.

Skills

Stakeholder management

Requirements gathering

BRD creation

UAT planning

Wireframing

Tools

Power Platform

UiPath

Workday

Copilot Studio

Figma

Sketch

Azure DevOps

Visio

Lucidchart

Job description

_ Are you ready to shape a better tomorrow? _

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

As member of the AIA Group IT, Solution Centre delivery team, provide Business Analyst skills to project delivery. The Business Analyst role is an integral contributor to the Group IT Solution Centre team, as they meet directly with Business stakeholders to gather and understand requirements, to potentially any area of the business in Asia. The Business Analyst will need to be professional, able to communicate well and confidently, and be able to represent and manage the customer’s requirements through to delivery.

• Meet with business stakeholders to understand new requests and communicate high-level requirements to the project delivery teams in the form of Business Requirements Document (BRD) for effort estimation.
• Once a project is initiated, consult and collaborate with business teams to develop detailed business requirements based on the initial (approved) BRD. This includes creating workflows to represent the future "To-Be" process using Visio or Lucid chart.
• Create business requirements documentation for projects using a well-defined hierarchy within project tools such as DevOps or Jira.
• Lead meetings with business stakeholders and present requirements clearly to ensure information is easily understood and actionable.
• Provide subject matter expertise on Power Platforms, UiPath, Workday, Copilot Studio and Generative AI, distinguishing between default/implicit features and customized requirements.
• Create wireframe designs using Figma or Sketch and align them with business stakeholders as part of the requirements-gathering process.
• Manage requirements and user stories within projects using Azure DevOps.
• Engage with business stakeholders to refine requirements and secure formal sign-off.
• Create UAT test plans that align with business requirements documentation.
• Work with both offshore and onshore development teams to ensure that implementation and design align with business requirements.
• Increase the quality of business requirements at the start of the project to ensure request are well defined for the developers & testers, enabling UAT to be completed with minimal defects and errors.
• Deliver project on time while ensuring high levels of customer satisfaction

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.