Database Operations Engineer - L2 Support (24/7)

1850 Micron Memory Malaysia SD; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Micron Technology, Inc. in Penang, Malaysia is seeking an L2 Database Operations Engineer to provide 24/7 operational support for database systems and handle incidents, changes and problems.

You will install and upgrade databases, ensure high availability, monitor performance, manage backups, and develop reports and dashboards while leveraging automation to improve IT operations efficiency.

Qualifications

• L2 support experience in database operations.
• Experience with incident, change and problem management.

Responsibilities

• Provide L2 support for database operations, incidents and major incidents.
• Ensure 24/7 operational support and meet SLAs.
• Install and upgrade database systems and apply patches.
• Diagnose and resolve database errors for high availability.
• Manage access control, backups and security compliance.
• Monitor performance and develop reports/dashboards.

Skills

L2 support

Incident management

SLA compliance

Communication skills

Shift work

Education

Bachelor’s/Master’s in CS/EE/IS

Tools

Microsoft SQL Server

Oracle Database

Linux

Windows

Java

PowerShell

Python

Job description

Micron Technology, Inc. in Penang, Malaysia is seeking an L2 Database Operations Engineer to provide 24/7 operational support for database systems and handle incidents, changes and problems.

You will install and upgrade databases, ensure high availability, monitor performance, manage backups, and develop reports and dashboards while leveraging automation to improve IT operations efficiency.