Senior Data Analytics Lead — Customer & Policy Insights

Prudential Services Asia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Prudential Services Asia is seeking a senior data analytics professional to drive analytics across customer servicing, policy administration, and cross-functional areas. The role focuses on building predictive models, dashboards, and data-driven decision support for operational excellence.

The candidate will lead data governance, ensure regulatory compliance, and partner with IT and business units to translate insights into strategy. Strong communication and automation initiatives are essential.

Qualifications

• Strong analytical mindset with ability to translate data into actionable insights.
• Experience in analytics strategy and data governance principles is desirable.
• Clear communication skills to present complex findings to senior stakeholders.

Responsibilities

• Drive advanced analytics initiatives across customer servicing, app data, and policy administration to optimise efficiency.
• Develop and enforce robust data governance to ensure data accuracy, compliance, and integrity.

Job description

Prudential Services Asia is seeking a senior data analytics professional to drive analytics across customer servicing, policy administration, and cross-functional areas. The role focuses on building predictive models, dashboards, and data-driven decision support for operational excellence.

The candidate will lead data governance, ensure regulatory compliance, and partner with IT and business units to translate insights into strategy. Strong communication and automation initiatives are essential.