Senior Customs Clearance & Compliance Lead

Deutsche Post; Klang City; On-site; MYR 48,000 - 78,000; Full time

Job summary

Joinimagine seeks an experienced customs clearance specialist to manage end-to-end activities at Port Klang, ensuring regulatory compliance and timely clearance. You will coordinate with customs, port authorities, and internal stakeholders to maintain shipment visibility and SLA compliance.

The role requires at least 3 years in freight forwarding or logistics with proven customs declaration exposure, and willingness to work night shifts and public holidays at Port Klang, Selangor.

Qualifications

• Experience in freight forwarding or logistics with customs clearance background.

Responsibilities

• Coordinate with declarant on preparation of customs and ZB/FZ declarations.
• Monitor vendor performance on timeliness, accuracy, and responsiveness.
• Validate draft declarations before submission to customs to ensure matching entry information.
• Track and ensure all CS instructions are executed within SLA timeline.
• Monitor submission status and maintain shipment visibility from instruction to clearance.
• Coordinate with runner on manual clearance submission and clearance delivery planning.
• Handle amendment and cancellation letters and respond to customs or OGA queries.
• Manage customs duties and taxes payment process and document uploads in CW1.
• Communicate shipment status with internal teams and ensure SOP compliance.
• Track KPIs like turnaround time, accuracy, milestones, and document uploads.

Skills

Negotiation skills

Stakeholder management

Customs declaration knowledge

Job description

Joinimagine seeks an experienced customs clearance specialist to manage end-to-end activities at Port Klang, ensuring regulatory compliance and timely clearance. You will coordinate with customs, port authorities, and internal stakeholders to maintain shipment visibility and SLA compliance.

The role requires at least 3 years in freight forwarding or logistics with proven customs declaration exposure, and willingness to work night shifts and public holidays at Port Klang, Selangor.