Senior Customer Relation Executive

Beon Packaging Solutions Sdn Bhd; Port Klang; On-site; MYR 42,000 - 72,000; Full time

Job summary

Jora Malaysia is seeking a sales/marketing professional to drive initiatives in the assigned territory. You will act as the main liaison between the company and customers, negotiate deals, and build lasting client relationships.

The role requires 2-5 years of relevant experience, a Diploma in Business Administration or related field, and the ability to travel with own vehicle. Fluency in English and Mandarin is essential; other languages are advantageous.

Qualifications

• Diploma in Business Administration or related field required.
• 2-5 years of relevant experience; fresh graduates welcome.
• Good communication and interpersonal skills.
• Proficient in English and Mandarin; additional languages are a plus.
• Own vehicle and ability to travel.

Responsibilities

• Drive sales and marketing initiatives to promote the company’s products and enhance brand presence within the assigned territory.
• Serve as primary point of contact between company and customers, negotiating and closing deals.
• Build and maintain relationships with existing clients, while identifying and developing new business opportunities.
• Monitor market trends, competitor activities, and customer needs to identify growth opportunities and support sales targets.
• Ensure high levels of customer satisfaction by providing reliable after-sales support, including product quality, delivery, and service follow-up.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

Diploma in Business Administration or related field

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

1) Drive sales and marketing initiatives to promote the company’s products and enhance brand presence within the assigned territory.

2) Serve as the primary point of contact between the company and customers, managing communications professionally while negotiating and closing deals.

3) Build and maintain strong relationships with existing clients, while actively identifying and developing new business opportunities.

4) Monitor market trends, competitor activities, and customer needs to identify growth opportunities and support the achievement of sales targets.

5) Ensure high levels of customer satisfaction by providing reliable after-sales support, including product quality, delivery, and overall service follow-up.

Job Requirements

• Minimum Diploma in Business Administration or related field, with or without experience in customer service.
• At least 2-5 years of relevant working experience and fresh graduates are welcome
• Good communication and interpersonal skills, able to handle customer inquiries and complaints professionally.
• Basic computer skills (Microsoft Office & email)
• Customer-oriented, responsible, and able to multitask in a fast-paced environment
• Proficient in English and Mandarin , additional languages are an advantage.
• Own vehicle required; able to travel as needed.