Senior Customer Program Manager — PCB & Manufacturing

Celestica Inc.; Kulai; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global technology company is seeking a Customer Program Manager in Kulai, Johor to manage customer relationships and program delivery. The role includes coordinating communications, tracking program progress, and ensuring customer satisfaction. Ideal candidates have 5 to 7 years of relevant experience, a Bachelor's degree in a related field, and excellent negotiation and problem resolution skills. The position is office-based and offers a dynamic work environment with various challenges.

Qualifications

• Five to seven years of relevant experience.
• In-depth knowledge of the manufacturing process and SCM.
• Ability to manage multiple projects under tight deadlines.

Responsibilities

• Act as primary interface between the customer and the company.
• Coordinate program tracking meetings with customers.
• Provide performance reporting and analysis.

Skills

Customer contact

Negotiation

Problem resolution

Presentation skills

Project management

Interpersonal skills

Education

Bachelor's degree in a related field

Tools

Computer skills

Job description

A global technology company is seeking a Customer Program Manager in Kulai, Johor to manage customer relationships and program delivery. The role includes coordinating communications, tracking program progress, and ensuring customer satisfaction. Ideal candidates have 5 to 7 years of relevant experience, a Bachelor's degree in a related field, and excellent negotiation and problem resolution skills. The position is office-based and offers a dynamic work environment with various challenges.