Senior Customer Experience & Sales Associate

Watsons Malaysia; Selangor; On-site; MYR 17,000 - 23,000; Full time

Job summary

Watsons Malaysia is seeking retail staff to deliver excellent customer service and maintain accurate stock levels at the store. The role includes cashier duties and promoting Watson’s VIP membership, while following corporate operations standards.

The candidate should be flexible to work retail hours, including weekends and public holidays, and be prepared to handle multiple tasks as directed by supervisors. Full-time and part-time opportunities are available.

Qualifications

• Pleasant personality and good communication skills are essential.
• Strong interpersonal and follow-up skills are required.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier duties and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Pleasant personality

Good communication skills

Interpersonal skills

Customer service

Education

PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate in any field

Job description

Watsons Malaysia is seeking retail staff to deliver excellent customer service and maintain accurate stock levels at the store. The role includes cashier duties and promoting Watson’s VIP membership, while following corporate operations standards.

The candidate should be flexible to work retail hours, including weekends and public holidays, and be prepared to handle multiple tasks as directed by supervisors. Full-time and part-time opportunities are available.