Senior Cold Chain & DC Operations Lead

DKSH; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

DKSH is seeking an experienced Logistics & Warehouse Lead in Shah Alam to oversee daily distribution center operations, ensuring GDP, GMP, and ISO compliance. You will manage cold chain activities, packaging validation, and QMS processes while driving productivity and continuous improvement across the department.

You will monitor temperature controls, optimize manpower allocation, and coordinate with QA to maintain audit-ready documentation.

Qualifications

• Diploma or degree in supply chain, logistics, warehouse management, operations, or related field.
• Minimum 3 years in warehouse, logistics, cold chain, healthcare, or regulated industries.
• Experience with cold chain/freezer operations, temperature monitoring, mapping, and packaging.
• Good knowledge of warehouse operations, inventory movement, STO, internal transfer, and manpower planning.
• Familiar with QMS, SOP, change control, deviation, and audit requirements.
• Experience collaborating with QA and cross-functional teams.
• Understanding of GDP/GMP, 7S, compliance and continuous improvement is advantageous.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Manage daily DC and logistics operations, ensuring GDP, GDPMD, GMP and ISO standards.
• Monitor productivity, workload, utilization and overtime; identify gaps and implement improvements.
• Allocate and reallocate workers according to operational needs and schedules.
• Ensure daily records, 7S practices and warehouse housekeeping.
• Liaise with QA on cold chain and warehouse compliance matters.
• Oversee Internal Transfer and STO processes for timely, compliant execution.
• Maintain documentation for audits and reviews.
• Drive continuous improvement to enhance productivity, efficiency and quality.
• Investigate internal damages and ensure proper transfer to non-saleable bin.
• Support ad-hoc projects and initiatives from Management.
• Monitor temperature conditions and take corrective action for excursions.

Skills

Manpower allocation

Productivity monitoring

Problem-solving

Process improvement

Documentation

Education

Diploma/Degree in Supply Chain/Logistics

Tools

WMS/ERP/SAP

Job description

DKSH is seeking an experienced Logistics & Warehouse Lead in Shah Alam to oversee daily distribution center operations, ensuring GDP, GMP, and ISO compliance. You will manage cold chain activities, packaging validation, and QMS processes while driving productivity and continuous improvement across the department.

You will monitor temperature controls, optimize manpower allocation, and coordinate with QA to maintain audit-ready documentation.