Senior DC Operations & Cold Chain Lead

DKSH Management Ltd.; Shah Alam; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

DKSH is seeking an Executive Distribution Center Operations in Shah Alam to manage daily DC and logistics activities, ensuring GDP, GDPMD, GMP and ISO compliance. You will oversee cold chain, freezer, packaging and transport validation, QMS activities, and drive productivity improvements across the department.

Key duties include validating cold chain processes, monitoring productivity, allocating staff, maintaining records, and coordinating with QA on compliance matters.

Formación

• Diploma/Degree in Supply Chain, Logistics, Warehouse Management, Operations, Quality Management, or related field.
• Minimum 3 years of relevant experience in warehouse, logistics, cold chain, pharmaceutical, healthcare, or regulated industries.
• Experience in cold chain/freezer operations, temperature monitoring, temperature mapping, and cold chain packaging is preferred.
• Good knowledge of warehouse operations, inventory movement, STO, internal transfer, and manpower planning.
• Familiar with QMS, SOP, change control, deviation, complaint handling, CAPA, and audit requirements.
• Experience working with QA and cross-functional teams.
• Good understanding of GDP/GMP, 7S, compliance, and continuous improvement is an advantage.
• Strong skills in manpower allocation, productivity monitoring, problem-solving, and process improvement.
• Good documentation, communication, coordination, and organizational skills.
• Proficient in Microsoft Office/Excel; experience with WMS/ERP/SAP is an advantage.
• Able to work independently, manage multiple priorities, and respond effectively to operational and cold-chain issues.

Responsabilidades

• Ensure timely validation and qualification of semi-cold chain, cold chain, freezer packaging and transportation processes.
• Monitor productivity, workload, utilization and overtime; identify gaps and implement improvement plans.
• Allocate and reallocate local and foreign workers according to operational needs and schedules.
• Ensure compliance with daily records, 7S practices and warehouse housekeeping standards.
• Liaise with QA on cold chain and warehouse compliance matters.
• Oversee Internal Transfer and STO processes to ensure timely and compliant execution.
• Maintain accurate and accessible documentation for audits and reviews.
• Manage departmental QMS, including change control, SOP revisions, deviation reports and complaint handling.
• Drive continuous improvement to enhance productivity, efficiency and quality.
• Investigate internal damages and ensure timely, compliant transfer of affected items to the non-saleable bin.
• Support ad-hoc projects and continuous improvement initiatives assigned by Management.
• Monitor temperature conditions and take corrective action for excursions, escalating to Management and QA within the specified time limits.

Conocimientos

Manpower allocation

Productivity monitoring

Problem solving

Process improvement

Documentation

Communication

Coordination

Organizational skills

Excel

Educación

Diploma/Degree in Supply Chain

Herramientas

WMS/ERP/SAP

Microsoft Office

Descripción del empleo

DKSH is seeking an Executive Distribution Center Operations in Shah Alam to manage daily DC and logistics activities, ensuring GDP, GDPMD, GMP and ISO compliance. You will oversee cold chain, freezer, packaging and transport validation, QMS activities, and drive productivity improvements across the department.

Key duties include validating cold chain processes, monitoring productivity, allocating staff, maintaining records, and coordinating with QA on compliance matters.