Senior Coffee Barista

103 Coffee; Selangor; On-site; MYR 28,000 - 39,000; Full time

Job summary

103 Coffee is seeking passionate Customer Service and Front‑of‑House professionals for our Malaysia cafes. Roles include Customer Service, Front‑of‑House Operations, Team Support, Beverage Preparation, and Compliance. Locations include Sri Petaling, IOI Rio Puchong, Desa ParkCity Kepong, APW Bangsar, Chow Kit KL, TRX, Sunway Square.

We require 2–3 years as a Barista in café/F&B, strong coffee knowledge, POS proficiency, and good hygiene. English and BM fluency is expected; Mandarin is a plus.

Qualifications

• Minimum 2–3 years of experience as a Barista in a café or F&B environment.
• Strong coffee knowledge with hands-on experience in coffee preparation and beverage making.
• Proficient in operating espresso machines, grinders and bar equipment.
• Familiar with POS systems, cashiering, menu knowledge and service procedures.
• Good understanding of food hygiene, safety and cleanliness standards.
• Customer-oriented with excellent customer service skills.
• Strong communication and interpersonal skills for fast-paced environments.
• Ability to guide and mentor junior baristas; long-term career growth.
• Able to communicate well in English and Bahasa Malaysia; Mandarin a plus.

Responsibilities

• Greet customers courteously and attend to their orders in a timely and professional manner
• Assist customers with menu recommendations, detailed product information, and service-related inquiries
• Handle cashiering duties accurately, including order processing and payment handling
• Support daily café operations including order taking, food and beverage serving, and table clearing
• Maintain cleanliness and tidiness of the dining area, counter, and front-of-house equipment
• Follow outlet SOPs, service standards, and hygiene requirements at all times
• Collaborate with outlet team members to ensure smooth café operations
• Follow work schedules and instructions assigned by outlet supervisor
• Guide and support Baristas and Barista Trainees in beverage preparation and service standards
• Prepare coffee and beverages to a high professional standard, ensuring consistency and quality
• Oversee beverage preparation processes and ensure adherence to café recipes and standards
• Perform basic calibration, equipment checks, and bar setup to support consistent output
• Maintain cleanliness, organization, and hygiene of the bar area and equipment
• Comply with food safety, hygiene, and workplace safety standards
• Any other duties as assigned by the Supervisor, Bar Manager, or Outlet Manager

Skills

Barista experience

Coffee knowledge

Espresso machines

POS systems

Food hygiene

Customer service

Communication

Mentoring juniors

English & BM

Mandarin (adv)

Tools

POS systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hiring Locations: Sri Petaling, IOI Rio Puchong, Desa ParkCity Kepong, APW Bangsar, Chow Kit KL, TRX, Sunway Square

A) Customer Service

Greet customers courteously and attend to their orders in a timely and professional manner

Assist customers with menu recommendations, detailed product information, and service-related inquiries

Handle cashiering duties accurately, including order processing and payment handling

B) Front-of-House Operations

Support daily café operations including order taking, food and beverage serving, and table clearing

Maintain cleanliness and tidiness of the dining area, counter, and front-of-house equipment

Follow outlet SOPs, service standards, and hygiene requirements at all times

C) Team Support

Collaborate with outlet team members to ensure smooth café operations

Follow work schedules and instructions assigned by outlet supervisor

Guide and support Baristas and Barista Trainees in beverage preparation and service standards

D) Beverage Preparation & Bar Operations

Prepare coffee and beverages to a high professional standard, ensuring consistency and quality

Oversee beverage preparation processes and ensure adherence to café recipes and standards

Perform basic calibration, equipment checks, and bar setup to support consistent output

Maintain cleanliness, organization, and hygiene of the bar area and equipment

E) Compliance & Other Duties

Comply with food safety, hygiene, and workplace safety standards

Any other duties as assigned by the Supervisor, Bar Manager, or Outlet Manager

Experience, Technical Knowledge & Functional Skills

Minimum 2–3 years of experience as a Barista in a café or F&B environment.

Strong coffee knowledge with hands‑on experience in coffee preparation, beverage making, and maintaining consistent product quality.

Proficient in operating espresso machines, grinders, and other bar equipment, including basic calibration and troubleshooting.

Familiar with POS systems, cashiering, menu knowledge, beverage standards, and service procedures.

Good understanding of food hygiene, safety, and cleanliness standards.

Customer‑oriented with a friendly, positive attitude and excellent customer service skills.

Good communication and interpersonal skills with the ability to work effectively in a fast‑paced environment.

Responsible, reliable, and able to work both independently and as part of a team.

Ability to guide, mentor, and train junior baristas, ensuring consistency in coffee preparation and service standards.

Willing to learn and committed to long‑term career growth.

Able to communicate well in English and Bahasa Malaysia.

Ability to speak Mandarin will be an added advantage.

Working Conditions

Shift‑based work, including weekends and public holidays.

Fast‑paced café environment with prolonged standing.

Hands‑on role involving continuous customer interaction and beverage preparation.

Occasional support required during peak periods or special promotions.