Senior Client Operations Officer, Reconciliation M/F

CACEIS; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

On-site role

Job summary

CACEIS Malaysia, a cornerstone of asset servicing in IOI City, Putrajaya, seeks a reconciliations specialist to manage daily asset and cash reconciliations via NXG, ensuring ledger-custodian alignment and minimal breaks.

The role supports Europe with 9:00am–6:00pm hours, with flexibility for business needs. You will deliver timely reports and collaborate with global teams to maintain data integrity.

Qualifications

• Experience in banking operations/back office.
• Strong recon skills and attention to detail.
• Familiar with reconciliation platforms/tools (preferred).
• Able to work independently.

Responsibilities

• Review and clearance of daily cash and asset reconciliations.
• Maintain, monitor and resolve reconciliation queries across Global Reconciliations.
• Investigate cash and asset breaks and route to the correct departments.
• Produce and maintain periodic client/business reports.
• Generate statistical information for internal/client distribution.

Skills

Banking ops exp

Reconciliation knowledge

Reconciliation platforms

Independent worker

Education

Bachelor's degree / BSc

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

You will be responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

You will be supporting Europe region with working hours of 9:00am – 6:00pm. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Produce and maintain required periodic reporting as required to support the client and/or business needs.
• Produce and maintain statistical information for internal and client distribution.

Télétravail : unauthorized

Starting date 03/08/2026 Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

What do you need to succeed?

Must-have

• Banking experience in operations/back office
• Good reconciliations knowledge
• Familiar with Reconciliation platforms/tools (preferred)
• Ability to work independently with minimum supervision

Nice-to-have

• Familiar with Nostro, Suspense and Asset (Stock) reconciliations within Investment / Global Markets / Securities or Custody operations
• Well-developed organisational and administrative skills
• Good interpersonal skills and networking abilities with sub-custodians and internal departments

Minimum experience level 3-5 years

Languages English

Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

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