Senior Client Operations Lead - Global Asset Services

Crédit Agricole Group; Putrajaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

CACEIS Malaysia, located in IOI City, Putrajaya, seeks a Senior Client Operations Officer to manage and control operational implementation of client transactions and services. You will handle processing, reporting, client relations, and compliance tasks within specified units.

Responsibilities include ensuring procedures are followed, coordinating with internal teams, reconciling activities, and maintaining documentation to support accurate client servicing.

Qualifications

• Experience in processing client operations according to procedures.
• Ability to file instructions and manage archives.
• Experience in reconciliation and control of operations.
• Familiarity with AML/fraud controls.
• Strong communication with Relationship Managers.

Responsibilities

• Processing of client operations according to procedures.
• File instructions and manage archives/folders; record and post operations to client accounts.
• Update tools, databases, and document repositories related to activities; mobilize internal units as needed.
• Produce/update activity reports identified by management; address client requests and resolve issues.

Skills

Client operations

Reporting

Client relations

Compliance

Job description

CACEIS Malaysia, located in IOI City, Putrajaya, seeks a Senior Client Operations Officer to manage and control operational implementation of client transactions and services. You will handle processing, reporting, client relations, and compliance tasks within specified units.

Responsibilities include ensuring procedures are followed, coordinating with internal teams, reconciling activities, and maintaining documentation to support accurate client servicing.