Senior Client Manager - Cross-Border Banking & Onboarding

SMBC Group; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

SMBC Group in Malaysia seeks a Senior Client Manager to manage client outreach, onboarding and periodic reviews including KYC, and to handle all operational matters from account opening to disbursements, drawdowns and payments. The role also covers facility pricing renewals and cross-border onboarding across the SMBC network.

The position may lead a team of credit managers and requires deep expertise in banking facilities, client documentation and negotiation, with close collaboration with

Qualifications

• Experience in corporate banking and client service/marketing.
• Strong knowledge of banking facilities and documentation.
• Ability to streamline documentation and operational processes.

Responsibilities

• Drive client utilization and maintain ongoing client communication.
• Prepare facility letters for new facilities and renewals.
• Collaborate with legal counsels and RM teams on documentation and approvals.
• Streamline processes to improve efficiency while protecting the bank’s interests.
• Lead onboarding and ensure timely KYC reviews.
• Support RM/GRM to manage client relationships and facilitate deal execution.

Skills

Client outreach

KYC process

Documentation handling

Negotiation

Team leadership

Operational excellence

Education

Degree or professional qualification in business/finance

Job description

SMBC Group in Malaysia seeks a Senior Client Manager to manage client outreach, onboarding and periodic reviews including KYC, and to handle all operational matters from account opening to disbursements, drawdowns and payments. The role also covers facility pricing renewals and cross-border onboarding across the SMBC network.

The position may lead a team of credit managers and requires deep expertise in banking facilities, client documentation and negotiation, with close collaboration with