Senior Client Onboarding & Relationship Manager

Sumitomo Mitsui Banking Corporation Malaysia Berhad; Malaysia; On-site; MYR 180,000 - 300,000; Full time

Job summary

Sumitomo Mitsui Banking Corporation Malaysia Berhad is seeking a Senior Client Manager to lead client outreach, onboarding and periodic reviews including KYC. The role involves handling documentation, facility pricing renewals, and cross-border support within the SMBC network.

You will work closely with Relationship Managers and credit teams to streamline processes, assess facilities, and ensure timely approvals while maintaining compliance and high service standards.

Qualifications

• Degree or professional qualification in business administration, accounting, finance, economics or other related discipline.
• 15+ years corporate banking or related customer service experience.

Responsibilities

• Drive utilisation and communicate with clients to address operational needs.
• Prepare facility letters for new facilities and renewals.
• Work with legal counsels and RM teams on documentation; negotiate with clients.
• Streamline documentation and processes for efficiency while preserving bank interests.
• On-board clients and ensure timely KYC reviews.
• Support RM/GRM to manage client relationships and deal execution across SMBC network.

Skills

Client outreach

KYC

Documentation

Negotiation

Cross-border work

Education

Business/Finance degree

Job description

Sumitomo Mitsui Banking Corporation Malaysia Berhad is seeking a Senior Client Manager to lead client outreach, onboarding and periodic reviews including KYC. The role involves handling documentation, facility pricing renewals, and cross-border support within the SMBC network.

You will work closely with Relationship Managers and credit teams to streamline processes, assess facilities, and ensure timely approvals while maintaining compliance and high service standards.