Senior Business Development Supervisor

J&T EXPRESS (MALAYSIA) SDN. BHD.; Kedah; On-site; MYR 54,000 - 76,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Job summary

J&T Express (Malaysia) Sdn. Bhd. invites a detail-oriented professional to support station brand image, implement operating standards, and drive continuous process improvements across Kedah. You will collect data, analyze performance, and coordinate actions with partner stations to uphold quality.

This role requires strong communication, data analysis, and teamwork, with travel to Kulim High-Tech Park as needed to ensure compliance with company standards and customer service excellence.

Qualifications

• Diploma or Bachelor's degree in Business, Logistics, International Trade, or related field required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication, problem-solving, and data analysis skills.
• Team-oriented with ability to adapt in fast-paced environment.

Responsibilities

• Conduct inspections, supervision, and execution of station brand image to ensure compliance with company standards.
• Drive and oversee the implementation and continuous optimization of station operating standards, ensuring standardized workflows.
• Collect, monitor, and analyze station operational data, propose improvement plans, and follow up on implementation effectiveness.
• Manage contract negotiations, signing, and documentation with partner stations.
• Handle customer service matters and complaints, coordinate resources to resolve issues, and enhance customer satisfaction.
• Responsible for YoYi regional quality control monitoring and operation.

Skills

MS Excel

MS Word

MS PowerPoint

Data analysis

Communication

Problem-solving

Teamwork

Education

Diploma or Bachelor's degree in Business, Logistics, International Trade, or related field

Job description

Conduct inspections, supervision, and execution of station brand image to ensure compliance with company standards.

Drive and oversee the implementation and continuous optimization of station operating standards, ensuring standardized workflows.

Collect, monitor, and analyze station operational data, propose improvement plans, and follow up on implementation effectiveness.

Manage contract negotiations, signing, and documentation with partner stations.

Handle customer service matters and complaints, coordinate resources to resolve issues, and enhance customer satisfaction.

Responsible for YoYi regional quality control monitoring and operation.

Requirements:

Diploma or Bachelor's degree in Business, Logistics, International Trade, or a related field is preferred.

Proficient in Microsoft Office (Excel, Word, PowerPoint).

Strong communication skills, problem-solving ability, and data analysis capability.

Team-oriented mindset with a spirit of collaboration.

Ability to adapt to a fast-paced work environment and demonstrate resilience under pressure.

Must be able to travel to Kulim High-Tech Park whenever required.

Perks and benefits

• Medical
• Miscellaneous allowance
• Sports (e.g. Gym)
• Birthday event
• Teambuilding
• Paternity leave

Logistics, Freight & Delivery Services More than 10,000 employees

J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.

Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.

J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.

Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.