Senior Business Development Executive – Medical Devices

SGS; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

SGS in Malaysia is seeking a dynamic Business Development professional to drive growth in Medical Device Management & Compliance services. You will acquire new clients and expand existing accounts, acting as a trusted partner for regulatory and certification solutions.

You will work with cross-functional teams to define scope, pricing, and service delivery, while monitoring market trends and regulatory updates to maintain a competitive edge.

Qualifications

• Bachelor’s degree in a relevant discipline.
• 3–5 years in business development/sales in medical device or regulatory services.
• Experience with medical device manufacturers, distributors, or importers.
• Exposure to certification bodies or notified bodies is a plus.

Responsibilities

• Drive growth for medical device management and compliance via new customer acquisition.
• Represent the organization as a trusted partner for regulatory and certification solutions.
• Achieve sales targets, revenue growth and market penetration.
• Prepare proposals and commercial offers with technical teams.
• Engage clients through meetings and reviews to ensure long-term partnerships.
• Coordinate with operations to define scope, pricing, and service delivery.
• Monitor regulatory updates and competitor activity in the medical device industry.
• Collaborate with marketing on campaigns and promotion.
• Maintain CRM records and report on pipeline and performance.

Skills

Regulatory knowledge

Sales negotiation

Stakeholder mgmt

Presentation skills

Strategic thinking

Cross-functional

Education

Bachelor's in relevant field

Job description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

• Drive business growth for Medical Device Management & Compliance services through new customer acquisition and expansion of existing accounts
• Represent the organization as a trusted partner for medical device regulatory and certification solutions
• Achieve assigned sales targets, revenue growth, and market penetration objectives
• Support strategic initiatives aligned with medical device regulatory trends and industry needs
• Identify, develop, and manage sales opportunities related to medical device compliance, certification, and regulatory services
• Promote key services including:
  • ISO 13485 Quality Management Systems
  • MDSAP (Medical Device Single Audit Program)
  • Regulatory compliance support (e.g. EU MDR, FDA, ASEAN regulations)
  • Supplier audits, technical documentation review, and lifecycle compliance services
• Prepare and deliver client presentations, proposals, and commercial offers in coordination with technical teams
• Actively engage clients through meetings, follow-ups, and account reviews to ensure long-term partnership and retention
• Work closely with operations and technical teams to ensure accurate scope definition, pricing, and service delivery
• Monitor market developments, regulatory updates, and competitor activity within the medical device industry
• Collaborate with the marketing team to develop Medical Device campaigns and promotional content.
• Achieve monthly/quarterly sales targets and report on sales activities.
• Provide feedback to the product development team based on market trends and client needs.
• Negotiate contract terms and close sales deals that maximize value for both the client and the company.
• Maintain accurate and up-to-date records of all sales activities using CRM tools.
• Provide regular reports and insights on sales performance, pipeline status, and market feedback to management.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

• Bachelor’s Degree in Engineering, Biomedical, Life Sciences, Quality, Regulatory Affairs, or related discipline
• 3-5 years of experience in business development, sales, or commercial roles within medical device, regulatory, certification, or compliance-related services
• Experience interacting with medical device manufacturers, distributors, or importers
• Exposure to certification bodies, notified bodies, testing/inspection organizations, or consulting firms is an advantage

• Strong understanding of medical device regulations and quality management systems
• Knowledge of ISO 13485, MDSAP, EU MDR, FDA 21 CFR, and/or ASEAN medical device regulations is preferred
• Proven sales, negotiation, and closing skills
• Excellent communication, presentation, and stakeholder management abilities
• Ability to translate technical and regulatory requirements into commercial solutions
• Structured, proactive, and results-driven mindset
• Ability to work effectively with cross-functional and multicultural teams
• Experience in developing and executing business development strategies, from lead generation to contract closure.
• Self-motivated and able to work independently with minimal supervision.
• Strong problem-solving abilities and ability to think strategically.
• Ability to build rapport with clients and internal teams and effectively manage relationships.