Senior Business Analyst

Smart Tradzt Sdn Bhd; Petaling Jaya; Presencial; MYR 72.000 - 108.000; Jornada completa

Descripción de la vacante

Smart Tradzt Sdn Bhd is hiring for business analyst professionals to join our team in Malaysia. We welcome junior and senior levels, with focus on translating business needs into clear requirements and delivering implemented solutions across ERP, CRM, and carbon footprint platforms.

You'll conduct process analyses, support system configuration and testing, and collaborate with clients to ensure on-time, high-quality deliverables.

Formación

• Minimum of 4 years of experience in Business Analysis, Consulting, or Functional roles.
• Bachelor's degree is mandatory.
• Strong ability to translate business processes into requirements and specs.
• Experience with ERP/CRM and carbon footprint solutions.

Responsabilidades

• Research, analyze, and optimize business processes across industries.
• Assess risks, identify issues, and provide strategic recommendations.
• Develop analyses, SOPs, proposals, and training materials.
• Facilitate workshops with clients and partners to gather requirements.
• Manage client expectations and stakeholder communications.
• Configure systems and perform testing to ensure quality.
• Onboard and implement Carbon Footprint and ERP/CRM solutions.
• Prepare for Go-Live and post-implementation support.
• Deliver projects on time with high-quality deliverables.
• Collaborate on demos and system configuration with the team.

Conocimientos

Business Analysis

Process Improvement

Requirements Gathering

Testing

ERP/CRM Familiarity

Stakeholder Management

Analytical Thinking

Educación

Bachelor's degree

Herramientas

ERP

CRM

Carbon Footprint Tools

Descripción del empleo

Multiple positions are available

Junior positions are also available

Skills and Requirements:

• Minimum of 4 years of experience in Business Analysis, Consulting, or Functional roles
• Strong understanding of business processes with the ability to translate them into business requirements and specifications
• Capable of performing configuration and testing
• Familiar with system functionalities, software development, and implementation of packaged software or solutions
• Experience with enterprise solutions such as ERP, CRM, and Carbon Footprint tools (e.g., Corporate Carbon Footprint, Product Carbon Footprint, etc.)
• A Bachelor's degree is mandatory

Roles and Responsibilities:

• Conduct research, analyze, improve, and optimize business processes across various industries
• Assess risks, identify strengths and weaknesses, analyze situations, devise strategies, and provide recommendations to address arising challenges
• Develop analyses, reports, proposals, Standard Operating Procedures (SOPs), operational guidelines, and presentations
• Facilitate requirements or design workshops with clients, prospects, or partners
• Engage and manage the expectations of clients, partners, and prospects
• Perform system configuration and testing
• Learn system functionalities and contribute to enhancing product features for systems such as: Enterprise Pricing System, Carbon Footprint Solutions (Corporate Carbon Footprint, Product Carbon Footprint/Life Cycle Analysis, Green Procurement, Green Finance, etc.)
• Onboard and implement the above systems for respective clients and partners
• Conduct workshops, gather and document functional requirements, identify information sources and distribution paths, and develop UAT plans, UAT scenarios, and training materials
• Perform data analysis, configuration, system testing, support UAT, and prepare for Go-Live activities
• Provide support to clients or partners when required
• Deliver projects on time with high-quality deliverables
• Collaborate with team members to prepare system setups for demos
• Conduct demos when required
• Monitor team members’ performance and provide guidance when needed
• Perform additional roles and responsibilities as assigned

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a business analyst?
• Which of the following issue and bug tracking software do you have experience with?
• How many years' experience do you have using SQL queries?
• Which of the following Microsoft Office products are you experienced with?

Smart Tradzt (formerly know as Acceval) is one of the pioneers in the Asia Pacific region for pricing optimisation, margin management and commercial excellence software solution, specialising in the petrochemicals, oil & energy and commodity industries. The software solution is implemented at clients including Fortune 500 companies (such as Petronas), multinationals and regional conglomerates.

Extending beyond the enterprise; our latest innovation, Smart Tradzt digital commerce platform digitizes end to end commercial processes between buyers and sellers, optimizes commercial decisions and provides collaborative e-Commerce with dynamic and frictionless experience.

Personalised dynamic pricing and customer offer is enabled using data driven Artificial Intelligence. Likewise, buyer’s sourcing and procurement decisions are also optimized for commodity products using unique algorithms.

Smart Tradzt solution facilitates Ecosystem collaborations along the value chain with trading partners, logistics players, financial institutions, service providers, suppliers and co‑producers through a secured platform powered by blockchain Technology.

We have also won several awards including Best Customer Return On Investment (from SAP), Best Industrial Application (from IDA Singapore) and Best Business Case Study Award (from Singapore Business Review).

Smart Tradzt (formerly know as Acceval) is one of the pioneers in the Asia Pacific region for pricing optimisation, margin management and commercial excellence software solution, specialising in the petrochemicals, oil & energy and commodity industries. The software solution is implemented at clients including Fortune 500 companies (such as Petronas), multinationals and regional conglomerates.

Extending beyond the enterprise; our latest innovation, Smart Tradzt digital commerce platform digitizes end to end commercial processes between buyers and sellers, optimizes commercial decisions and provides collaborative e-Commerce with dynamic and frictionless experience.

Personalised dynamic pricing and customer offer is enabled using data driven Artificial Intelligence. Likewise, buyer’s sourcing and procurement decisions are also optimized for commodity products using unique algorithms.

Smart Tradzt solution facilitates Ecosystem collaborations along the value chain with trading partners, logistics players, financial institutions, service providers, suppliers and co‑producers through a secured platform powered by blockchain Technology.

We have also won several awards including Best Customer Return On Investment (from SAP), Best Industrial Application (from IDA Singapore) and Best Business Case Study Award (from Singapore Business Review).