Banca Administration Senior Executive (6-months contract)

Zurich Insurance; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global insurance provider is seeking an Operations Manager in Kuala Lumpur to define and manage operational processes supporting transaction processing. The ideal candidate will have a Bachelor’s degree and 3–5 years of relevant experience in bancassurance administration. Responsibilities include ensuring policy implementation, driving operational standards, and developing key performance indicators. This full-time role offers an opportunity for continuous improvement and alignment with organizational objectives.

Qualifications

• 3–5 years of experience in bancassurance administration, banking operations, or a similar role in the financial services sector.

Responsibilities

• Ensure operational and system policies are implemented.
• Drive implementation of operating standards across operations.
• Develop a cost-effective operating model and key performance indicators.
• Align objectives with the organization’s vision and values.
• Develop a culture of continuous improvement and learning.
• Act as a point of contact for operational leaders and stakeholders.

Skills

Knowledge of insurance and banking products

Bancassurance administration

Operational management

Education

Bachelor's degree in Business Administration, Finance, Banking, or related field

Job description

Overview

Defines and manages the processes and management systems within operational functions to support transaction processing and other administrative activities to ensure goals are in alignment with the organization’s objectives.

Responsibilities

• Ensures that operational and system policies and procedures are implemented and monitored.
• Drive the implementation of appropriate operating standards and principles across operations, sharing of best practice and commercial benefit.
• Develop and establish a cost-effective and appropriate operating model across all operational functions as well as value-adding key performance indicators, business metrics and external benchmarking data to enable decision making.
• Ensure objectives and priorities are aligned with the organization’s vision, objectives and priorities, and the actions of the team are aligned with organizational values.
• Develop a culture of continuous improvement and learning, and consult with other managers to understand all necessary aspects and needs of operational development.
• Act as a senior point of contact for operational leaders and business stakeholders, participate in leadership team meetings to provide specialist guidance and enable the implementation of policy, projects and change initiatives.

Qualifications

• Bachelor's degree in Business Administration, Finance, Banking, or a related field.
• 3–5 years of experience in bancassurance administration, banking operations, or a similar role in the financial services sector.
• Strong knowledge of insurance and banking products, especially in the bancassurance space.

Details

• Location: Malaysia – Kuala Lumpur
• Schedule: Full Time
• Recruiter: Eilma Fatehah Sabri

Job Function

• Administrative

Industries

• Insurance and Financial Services