Senior Associate - Workforce Management

PwC Malaysia; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading consultancy firm in Kuala Lumpur is looking for a Senior Associate in Workforce Services to support clients in optimizing their talent strategies. In this role, you will leverage insights from data to enhance human capital decisions and maintain client relationships. With a focus on collaboration and problem-solving, the ideal candidate will possess strong communication skills and over 3 years of experience in the human capital domain, ensuring quality delivery in a fast-paced environment.

Qualifications

• Minimum 3 years of relevant experience within the human capital domain.
• Demonstrate problem solving skills in complex environments.
• Excellent verbal and written communication skills.

Responsibilities

• Work as part of a team to solve complex business issues.
• Use feedback to develop self-awareness and personal strengths.
• Demonstrate critical thinking and bring order to unstructured problems.

Skills

Problem solving

Verbal communication

Written communication

Client relationship management

Collaboration

Leadership

Job description

Overview

Job Description & Summary A career within Workforce services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

General Tax Consulting

Management Level

Senior Associate

Responsibilities

• As a Senior Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
• PwC Professional skills and responsibilities for this management level include but are not limited to:
• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm\'s code of ethics and business conduct.

Areas of Focus / Expertise

• Workforce of the future - Strategic workforce planning, workforce practices and future of work readiness assessments.
• People analytics - Leveraging insights and data to drive decisions on people and organisation requirements and implementation.
• HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.
• HR service delivery – Exploring different service delivery models (eg. Shared services, outsourcing) and leveraging technology and automation to drive smart and intuitive people practices.
• Employee experience – Use design thinking to develop HR practices that engage the mindset and behaviours of the workforce.
• HR policy & processes review - provide practical frameworks to refine operating processes and reduce costs, or improve service levels across the entire HR services value chain.
• Ability to analyse data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulation. Creating people data sets and aligning these to wider organisational data sets. Using and applying quantitative and qualitative research design and carry out data analysis, from basic to multivariate analysis to solve problems.

Education

(If blank, degree and/or field of study not specified)

Preferred Skills

• Demonstrate problem solving skills and the ability to work in complex and dynamic environments.
• Minimum 3 years of relevant experience within the human capital domain.
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design.
• Excellent verbal, written communication skills and portfolio management skills.
• Ability to build and sustain client relationships from day one.
• Collaboration and participation within a highly diverse and inclusive team.
• Ability to work independently and lead projects or large streams of work.
• Ability to thrive on challenges, multitask and prioritise workload in a fast-paced environment where quality and speed are of essence.
• Support the sales cycle and help with practice development and eminence building.
• Support development of junior associates by actively guiding them.

Additional Details

Available for Work Visa Sponsorship? No
Government Clearance Required? No
Not Specified Travel Requirements
Job Posting End Date not specified