Senior Associate - Workforce Management

PwC South Africa; Kuala Lumpur; On-site; Confidential; Full time

Job summary

PwC South Africa in Malaysia is seeking a Senior Associate to join our workforce consulting team, focusing on human resources, talent management, and organisational development. You will analyse client needs, design workforce planning strategies, and help implement talent acquisition and retention programmes aligned with business goals.

You will work on workforce strategy, HR operating models, and policy reviews, delivering practical frameworks to enhance efficiency and drive value for clients.

Qualifications

• Minimum 3 years of relevant experience within the human capital domain.
• Strong knowledge across HR/workforce-related capabilities such as change management and organisation design.
• Excellent verbal and written communication and portfolio management skills.

Responsibilities

• Solve complex business issues from strategy to execution as part of a PwC team.
• Utilise feedback and reflection to develop self-awareness and leadership capabilities.
• Collaborate with clients to analyse workforce trends and design talent strategies.

Skills

Analytical Thinking

Communication

Problem Solving

Stakeholder Management

HR Analytics

Organizational Development

Job description

Line of Service Tax Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Senior Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development.

They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

Those in workforce strategy at PwC will specialise in providing strategic consulting services to help organisations optimise their workforce and talent management strategies. You will work closely with clients to analyse workforce trends, develop workforce planning strategies, and design talent acquisition, development, and retention programmes to align with business objectives and drive organisational success.

As a team, we provide specialist advice to organisations to enable them to design, implement and operate their reward & pay programmes as part of their strategic people agenda. We advise a range of local, regional and global clients on all aspects of reward strategy, underlying compliance and governance in many areas of business-driven HR programs.

You should be interested in building and showcasing your skillset within the following areas:

• Workforce of the future - Strategic workforce planning, workforce practices and future of work readiness assessments.
• People analytics - Leveraging insights and data to drive decisions on people and organisation requirements and implementation.
• HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.
• HR service delivery – Exploring different service delivery models (eg. Shared services, outsourcing ) and leveraging technology and automation to drive smart and intuitive people practices.
• Employee experience – Be able to think differently, usage of design thinking to develop HR practices that engages the mindset and behaviours of the workforce.
• HR policy & processes review - provide practical frameworks to refine operating processes and reduce costs, or improve service levels across the entire HR services value chain.

Ability to analyse data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulation. Creating people data sets and aligning these to wider organisational data sets. Using and applying quantitative and qualitative research design and carry out data analysis, from basic to multivariate analysis to solve problem.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Preferred skills

• Demonstrate problem solving skills and the ability to work in complex and dynamic environments.
• Minimum 3 years of relevant experience within the human capital domain.
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design.
• Excellent verbal, written communication skills and portfolio management skills.
• Ability to build and sustain client relationships from day one.
• Collaboration and participation within a highly diverse and inclusive team.
• Ability to work independently and lead projects or large streams of work.
• Ability to thrive on challenges, multitask and prioritise workload in a fast-paced environment where quality and speed are of essence.
• Support the sales cycle and help with practice development and eminence building.
• Support development of junior associates by actively guiding them.

Education

Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified)

Required Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• Analytical Thinking
• Career Development
• Communication
• Creativity
• Embracing Change
• Emotional Regulation
• Empathy
• Employee Performance Management
• Employee Retention
• Human Resources Management (HRM)
• Inclusion
• Intellectual Curiosity
• Learning Agility
• Optimism
• Organizational Development (OD)
• Organizational Management
• Organizational Psychology
• Personnel Development
• Self-Awareness
• Statistical Analysis
• Statistical Modeling
• Strategic Human Resource Planning {+ 11 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

Are you ready to make a difference?

Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.