Senior Associate - Quality (Cash/Duty Recon)

Deutsche Post; Petaling Jaya; On-site; MYR 50,000 - 84,000; Full time

Job summary

Joinimagine is seeking a detail-oriented Accounts Receivable specialist in Petaling Jaya to reconcile invoiced information with payment data and raise issues promptly. You will use Excel and SAP, analyze data to spot trends, respond to policy inquiries, and collaborate with AR, RTR, Billing and BPO teams to improve cash flow while meeting tight deadlines.

Your role requires strong analytical abilities, meticulous attention to detail, and the willingness to work beyond standard hours when

Qualifications

• University Degree or equivalent by experience.
• Proficient in Excel and SAP.
• At least 1.5 years of experience in a similar position.
• Good English communication, both oral and written.
• Strong analytical and logical thinking skills.
• Attention to detail and ability to meet tight deadlines.
• Willing to work evenings, holidays, or weekends as needed.
• Collaborate with AR, RTR, Billing and BPO teams.
• Customer orientation.
• Process-oriented and able to work under pressure.
• Team player and highly collaborative.

Responsibilities

• Reconcile invoiced information with payment data accurately and timely.
• Strong analytical skills; interpret data, identify trends, and suggest improvements.
• Respond to inquiries regarding policies and procedures.
• Act as primary problem solver concerning cash and duty shipment discrepancies.
• Create and maintain tracking reports related to country ageing performance.
• Prepare weekly outstanding open item report.
• Provide support for internal projects transition/ centralization.
• Participate in internal and/or external meetings with stakeholders.
• Investigate and resolve queries according to Service Line Agreements.
• Contribute to capture potential Revenue Leakage for shipment with discrepancies.

Skills

Excel

Analytical thinking

Attention to detail

English communication

Team collaboration

Education

University degree or equivalent

Tools

SAP

Job description

Description - External

• Reconcile invoiced information with payment data accurately and timely.
• Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Appropriate handling of sensitive information, High level of attention to detail
• Responds to inquiries regarding policies and procedures
• Act as primary problem solver concerning cash and duty shipment discrepancies
• Create and maintain tracking reports in relation to country ageing performance
• Prepare weekly outstanding open item report only timely manner
• Provide support for internal projects transition/ centralization
• Participate in internal and/or external meeting with all stakeholders
• Able to investigate and resolve queries according to Service Line Agreements.
• Contribute to capture potential Revenue Leakage for shipment with discrepancies
  

Qualifications - External

• University Degree or equivalent by experience
• Well verse with Microsoft Excel and SAP.
• At least 1.5 year experience in similar position
• Good communication in English: Oral and Written
• Ability to analyze with logical thinking process.
• Attention to details and able to meet tight deadline
• Able to work on evening shift, public holidays or weekend when required
• Engage, communicate and build network with the AR, RTR, Billing, BPO teams
• Customer oriented
• Process oriented and able to work under pressure
• Team Player and highly collaborative