Senior Associate, Pricing Strategy & Operations

Klook; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

Klook in Kuala Lumpur is looking for a pricing strategy expert to optimize pricing initiatives across global markets. You will own pricing strategy execution, lead projects from analysis to rollout, and collaborate with marketing and product teams. The ideal candidate has 2-5 years of relevant experience, strong analytical skills, and proficiency in SQL. Join a fast-paced travel-tech company that values innovation, inclusivity, and impactful work.

Qualifications

• 2–5 years experience in Pricing, Strategy, Analytics, or similar roles.
• Experience in A/B testing and hypothesis-driven approach.
• Exposure to e-commerce, travel, or dynamic pricing environments.

Responsibilities

• Translate market needs into pricing plans for growth and margin.
• Work with global teams to drive pricing initiatives.
• Identify opportunities for improvement through pricing optimizations.
• Design and execute pricing experiments to validate hypotheses.
• Lead end-to-end execution of pricing initiatives.

Skills

SQL proficiency

Analytical thinking

Structured communication

Commercial intuition

Proactive mindset

Strong communication skills in English

Job description

About Klook

We are a leading pan‑regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy – empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile‑first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co‑creating our world of joy within Klook.

We work hard and play hard, upkeeping our high‑performing culture as we are guided daily by our six core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

The Opportunity

Pricing sits at the center of how we grow – balancing conversion, competitiveness, and profitability across global markets.

What You Will Do

• Own Pricing Strategy Execution: Translate market needs and stakeholder inputs into actionable pricing plans that balance growth and margin across regions and products.
• Stakeholder Management & Business Partnering: Work closely with global markets, Marketing, Product, and Planning teams to understand objectives and drive pricing initiatives that align with business goals.
• Drive Yield Optimization: Identify opportunities to improve GP, conversion, and overall efficiency through pricing and channel‑level optimization.
• Experimentation & A/B Testing: Design and execute pricing experiments (A/B tests, pre‑post tests) to validate hypotheses across different levers (lead time, device, origin, product segmentation, etc.).
• Analytics & Opportunity Identification: Use data to proactively identify trends, gaps, and opportunities, and convert them into structured initiatives.
• Project Ownership: Lead end‑to‑end execution of pricing initiatives – from problem definition > analysis > testing > rollout > monitoring.
• Leverage AI & Automation: Use AI tools and automation to improve efficiency, scale analysis, and enhance decision‑making processes.

What You Bring

• 2–5 years experience in Pricing, Strategy, Analytics, Revenue Management, or similar roles.
• Strong analytical thinking with the ability to convert data into business decisions.
• Experience in experimentation (A/B testing, hypothesis‑driven approach).
• Ability to work with cross‑functional stakeholders and drive alignment.
• Comfortable working in a fast‑paced, problem‑solving environment.
• Exposure to e‑commerce, travel, marketplace, or dynamic pricing environments is a strong plus.
• Familiarity with AI tools / automation mindset is highly preferred.

Skills

• SQL proficient – you pull, validate, and investigate data daily without depending on an engineer.
• Analytically rigorous – you have a "trust, but verify" mindset. You’re naturally curious and always look twice at the data to ensure its validity.
• Structured Communication – you can take a messy data problem and explain it simply and precisely to an engineer or a business stakeholder.
• Commercial Intuition – you understand that not all data points are created equal. You prioritize issues that move the needle on revenue and customer experience.
• Proactive Mindset – you prefer building "smoke detectors" to fighting fires. You’re driven to automate the routine so you can focus on the strategic.
• Communication – strong communication skills in English; proficiency in Mandarin is a plus to support collaboration with cross‑functional teams in China.

Why Join Us?

You’ll be joining a fast‑paced Travel‑Tech environment where your work directly impacts our bottom line. We value systematic thinkers who want to move beyond reactive tasks and into a role where they are building the future of pricing intelligence.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.