Associate Manager/Manager, Affiliate Marketing & Program Management

Klook; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Klook is looking for a strategic growth leader in Kuala Lumpur to scale our western market partnership and affiliate program. This role encompasses managing affiliate operations and executing commercial strategies for enhanced performance.

The ideal candidate has 4-8 years of experience in affiliate networks or performance marketing and possesses strong negotiation and analytical skills. Klook promotes a culture of inclusion and seeks passionate, talented individuals.

Qualifications

• 4-8 years of experience in affiliate networks, partnerships, or channel management.
• Proven track record of scaling affiliate programs.
• Strong commercial and analytical mindset.

Responsibilities

• Manage affiliate operations across western markets.
• Identify performance improvement opportunities.
• Design and execute commercial strategies for affiliate ROI.

Skills

Experience in affiliate networks

Performance marketing

Analytical mindset

Negotiation skills

Project management

Job description

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

We are seeking a data-driven, strategic, and execution-focused growth leader to scale our western market (US, UK, ANZ, EU) partnership & affiliate program. This role goes beyond the typical affiliate management/operations – you will own operations, commercial strategy, and performance accountability while identifying key strategic partnership opportunities. You will work cross-functionally with global and local market teams to scale affiliate performance, test new growth strategies, and develop partnership initiatives that drive measurable business impact.

What You Will Do

• Manage end-to-end affiliate operations across western markets, including acquisition, onboarding, optimizations, tracking, and scaling across networks and platforms
• Actively identify performance improvement opportunities and continuously optimize for channel efficiency & growth
• Design and execute commercial strategies to maximize affiliate ROI and drive incremental revenue through commission structures, funding models, and incentive programs
• Identify, negotiate, and execute co-marketing initiatives with key strategic partners (e.g., financial institutions, platforms, cross-industry partners, airlines, etc.)
• Partner closely with regional marketing leads to align affiliate strategies with broader business and campaign objectives
• Lead incrementality testing, experimentation, and performance enhancement initiatives to ensure true incremental impact of the channel
• Develop testing frameworks and methodologies to measure campaign and channel efficiency, ensuring spend is tied to incremental growth
• Stay ahead of industry trends, network dynamics, and platform developments across the western market affiliate ecosystems
• Act as the trusted internal expert for affiliate and partnership strategy in the western markets

What You Will Need

• 4-8 years of experience in affiliate networks, partnerships, or channel management – travel, e-commerce, performance marketing, or consumer product experience strongly preferred
• Proven track record of building and scaling affiliate programs with measurable revenue impact
• Familiarity with points earn/burn systems, loyalty programs, white label partnerships, card payment partners, etc.
• Strong commercial and analytical mindset, with hands-on experience in performance optimization, funding models, and affiliate revenue management
• Excellent negotiation and relationship management skills, including experience engaging senior external stakeholders
• Cross-functional collaboration and project management experience in complex, multi-market environments
• Highly data-driven, with the ability to turn performance metrics into strategic actions
• Excellent communication and presentation skills in English
• Ability to build business cases to launch affiliate/partner integration projects, while working closely with tech PM’s
• Globally-minded and comfortable managing priorities across timezones and markets
• A start-up attitude – self motivated, solutions and results oriented, and highly collaborative, with a roll-up-your-sleeves attitude
• Not afraid to ask questions and challenge the status quo
• Meticulous attention to detail and a knack for solving operational challenges
• High personal standards, performance-driven, and hunger for continuous improvement and excellence

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.