Senior Analyst, Change Management, Fund Distribution Services M/F

CACEIS; Putrajaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

CACEIS Malaysia invites a Senior Analyst to bridge business needs and IT delivery within the TA Transformation Programme. You will drive end-to-end UAT planning, execution and sign-off across the Transfer Agency platform, ensuring compliance with regulatory standards and business quality across our global presence.

Responsibilities include translating User Stories into comprehensive test scenarios, coordinating cycles with stakeholders in Ireland, Luxembourg, and Canada, and managing artefacts

Qualifications

• Minimum Bachelor's Degree required.
• Experience in Transfer Agency operations.
• Proven track record in UAT planning and execution.

Responsibilities

• Co-lead UAT testing streams, set scope and sign-off criteria.
• Translate user stories into end-to-end test scenarios for TA workflows.
• Coordinate UAT cycles with global stakeholders across multiple time zones.
• Validate new business flows including digital asset processing and AI-assisted trade handling.
• Maintain UAT artefacts and ensure traceability from requirements to results.
• Verify system configurations and access rights in enterprise platforms.
• Identify gaps and regression risks, prioritising defect resolution for production readiness.
• Support release notes with function summaries and known limitations.

Skills

UAT testing

Transfer Agency

Agile delivery

Jira

Confluence

Stakeholder coordination

Test case design

Data validation

Education

Bachelor's Degree

Tools

Jira

Confluence

JSON API validation

Kafka

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

As a Senior Analyst, you will serve as the functional bridge between business stakeholders and IT delivery teams within the CACEIS TA Transformation Programme, driving end-to-end UAT planning, execution and signoff across the Transfer Agency platform, ensuring that every release meets operational expectations, regulatory standards and business quality thresholds across our global business presence.

Region: APAC

Working Hour: 9am – 6pm

What will you do?

• Co-lead the UAT testing stream, defining test scope, entry/exit criteria and signoff conditions across application environments in alignment with sprint and release timelines.
• Translate User Stories into structured test scenarios covering end-to-end Transfer Agency workflows, including subscriptions, redemptions, switches, transfers, corporate actions, regulatory reporting, settlement processing and more.
• Coordinate UAT cycles with business stakeholders across Ireland, Luxembourg, and Canada, managing feedback loops between testers and IT delivery teams and consolidating sign-off documentation.
• Perform functional validation of new business flows introduced by our TA app, including digital and tokenized asset trading, stablecoin transaction handling, and AI-assisted trade processing, assessing business impact and data integrity.
• Maintain and manage UAT tracking artefacts including test plans, defect logs and ensuring full traceability from requirement to test result.
• Validate system configurations as part of UAT, ensuring user roles, entitlements, and access rights in NOVA reflect business requirements and comply with operational security standards.
• Identify and elevate functional gaps and regression risks during pre-production testing, working with the Scrum Master and delivery team to prioritise defect resolution before production rollout.
• Support release note production by documenting tested functionality, known limitations and business facing change summaries for each TA Application release deployed to production.

Complément

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.

Leaders who support your development through coaching and managing opportunities.

A world-class training program in financial services.

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Application criteria

Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

Minimum Bachelor's Degree

What do you need to succeed?

Must-have

• Solid experience in Transfer Agency operations, with working knowledge across key domains including transaction processing, settlements, SWIFT messaging, Forex, dividend processing, trailer fees, commissions, regulatory frameworks and others.
• Proven track record in UAT planning and execution, including defining entry/exit criteria, managing test cycles, coordinating multi-jurisdictional stakeholder sign-off.
• Ability to translate User Stories and business requirements into structured, end-to‑end test scenarios covering complex Transfer Agency workflows.
• Experience working in Agile delivery environments, with hands‑on use of Jira and Confluence for sprint tracking, documentation, and test artefact management.
• Strong coordination and communication skills, with the ability to manage feedback loops between business testing and IT delivery teams across multiple geographies and time zones.
• Experience in pre‑production testing environments, including regression risk identification, defect escalation, and release readiness assessment.
• Familiarity with system configuration validation, including user roles, entitlements, and access rights management in enterprise platforms.

Minimum experience level 6-10 years Skills needed

Nice-to-have

• Exposure to emerging asset classes and digital finance flows, such as tokenized assets, stablecoin transactions, or AI-assisted trade processing (e.g: AWS Bedrock).
• Experience with data and integration technologies relevant to financial platforms, including Kafka, Python, or JSON-based API/message validation.
• Prior involvement in large-scale transformation programmes within asset management, fund administration, or financial services.

• Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.