Analyst, Change Management, Fund Distribution Services M/F

CACEIS; Putrajaya; On-site; MYR 90,000 - 160,000; Full time

Benefits offered by this job

Total rewards program

Performance-based bonuses

Flexible benefits

World-class training program

Collaborative culture

Job summary

CACEIS Malaysia in IOI City, Putrajaya, is seeking a Business Analyst to support the Transfer Agency Transformation Programme. You will liaise between business stakeholders and IT delivery teams, contribute to UAT planning, execution and sign-off, and ensure releases meet operational standards.

The role requires strong knowledge of Transfer Agency operations, experience in UAT, agile delivery with Jira and Confluence, and excellent coordination across geographies.

Qualifications

• Knowledge of Transfer Agency operations across key domains including transaction processing, settlements, SWIFT messaging, Forex and regulatory frameworks.
• Experience in UAT participation and execution with clear entry/exit criteria and sign-off processes.
• Ability to translate user stories and business requirements into structured test scenarios for Transfer Agency workflows.
• Experience in Agile delivery environments with Jira and Confluence for sprint tracking and artefact management.
• Strong coordination and communication skills across geographies and time zones.
• Familiarity with pre-production testing, defect logging and release readiness checks.
• Knowledge of system configuration validation including user roles and access rights.

Responsibilities

• Support the UAT testing stream across TA applications, aligning with sprint and release timelines.
• TranslateUserStories into structured test scenarios for TA workflows including subscriptions and settlements.
• Participate in UAT cycles with stakeholders and document sign-offs.
• Perform functional validation of business flows including tokenized assets and other TA processes.
• Maintain UAT artefacts and ensure traceability from requirements to test results.
• Validate system configurations and access rights in enterprise platforms.
• Identify and report gaps and risks during pre-production testing and escalate as needed.
• Contribute to release notes with tested functionality and known limitations.

Skills

Transfer Agency operations

UAT participation

User Story translation

Agile delivery

Jira

Confluence

Coordination across geographies

System configuration validation

Education

Bachelor’s Degree

Tools

Jira

Confluence

Kafka

Python

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

As a Business Analyst, you will support the functional activities between business stakeholders and IT delivery teams within the CACEIS TA Transformation Programme, contributing to UAT planning, execution and signoff across the Transfer Agency platform, and helping to ensure that releases meet operational expectations and business quality standards.

Region: APAC

Working Hour: 9am – 6pm

What will you do?

• Support the UAT testing stream, adhering to test scope, entry/exit criteria and signoff conditions across application environments in alignment with sprint and release timelines.
• Translate User Stories into structured test scenarios covering Transfer Agency workflows, including subscriptions, redemptions, switches, transfers, corporate actions, regulatory reporting and settlement processing.
• Participate in UAT cycles with business stakeholders, capturing and channelling feedback between testers and IT delivery teams and contributing to sign-off documentation.
• Perform functional validation of business flows within the TA application, including digital and tokenized asset trading and stablecoin transaction handling, and flag observations on business impact / Data Intergrity to senior team members.
• Maintain UAT tracking artefacts including test plans and defect logs, ensuring traceability from requirement to test result under the guidance of test lead.
• Validate system configurations as part of UAT, checking user roles, entitlements and access rights in NOVA against business requirements and operational security standards.
• Identify and report functional gaps and regression risks during pre-production testing, escalating findings to the Scrum Master and delivery team for prioritisation ahead of production rollout.
• Contribute to release note production by documenting tested functionality, known limitations and business-facing change summaries for each TA Application release deployed to production.

Complément

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.

Leaders who support your development through coaching and managing opportunities.

A world-class training program in financial services.

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Application criteria

Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

• Minimum Bachelor's Degree

What do you need to succeed?

Must-have

• Working knowledge of Transfer Agency operations across key domains including transaction processing, settlements, SWIFT messaging, Forex, dividend processing, trailer fees, commissions and regulatory frameworks.
• Experience in UAT participation and execution, with an understanding of entry/exit criteria, test cycle management and stakeholder sign-off processes.
• Ability to translate User Stories and business requirements into structured test scenarios covering Transfer Agency workflows.
• Experience working in Agile delivery environments, with working knowledge of Jira and Confluence for sprint tracking, documentation and test artefact management.
• Good coordination and communication skills, with the ability to relay feedback between business testing and IT delivery teams across geographies and time zones.
• Exposure to pre-production testing environments, including defect logging, regression risk identification and release readiness checks.
• Familiarity with system configuration validation, including user roles, entitlements and access rights in enterprise platforms.

Nice-to-have

• Awareness of emerging asset classes and digital finance flows, such as tokenized assets, stablecoin transactions or AI-assisted trade processing (e.g. AWS Bedrock).
• Exposure to data and integration technologies relevant to financial platforms, including Kafka, Python or JSON-based API/message validation. Prior involvement in transformation programmes within

Minimum experience level 6-10 years Skills needed

Nice-to-have

• Awareness of emerging asset classes and digital finance flows, such as tokenized assets, stablecoin transactions or AI-assisted trade processing (e.g. AWS Bedrock).
• Exposure to data and integration technologies relevant to financial platforms, including Kafka, Python or JSON-based API/message validation.
• Prior involvement in transformation programmes within asset management, fund administration or financial services.

• Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.