Analyst, Change Management, Fund Distribution Services M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

CACEIS Malaysia is seeking a Business Analyst to support UAT planning and execution for the Transfer Agency platform. You will help translate user stories into test scenarios and collaborate with IT delivery teams to ensure releases meet quality standards.

Responsibilities include coordinating UAT cycles, validating business processes such as subscriptions and redemptions, and maintaining test artefacts. The role operates in the APAC region with standard 9am–6pm hours.

Qualifications

• Experience in planning and executing UAT for complex TA systems.
• Ability to translate user stories into structured test scenarios for Transfer Agency workflows.
• Capable of capturing feedback from testers and guiding IT delivery teams.
• Knowledge of release notes and system configurations related to UAT.

Responsibilities

• Support the UAT testing stream across app environments, aligning with sprint and release timelines.
• Translate User Stories into test scenarios covering subscriptions, redemptions, transfers and corporate actions.
• Participate in UAT cycles with business stakeholders and document sign-offs.
• Perform functional validation of business flows in TA application, including asset trading and tokenized assets.
• Maintain UAT artefacts such as test plans and defect logs with traceability.
• Validate system configurations and access rights in NOVA against business requirements.
• Identify and report gaps and regression risks during pre-production testing.
• Contribute to release notes by documenting tested functionality and known limitations.

Skills

UAT Testing

User Story Mapping

Test Case Design

Stakeholder Communication

Tools

NOVA

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

As a Business Analyst, you will support the functional activities between business stakeholders and IT delivery teams within the CACEIS TA Transformation Programme, contributing to UAT planning, execution and signoff across the Transfer Agency platform, and helping to ensure that releases meet operational expectations and business quality standards.

Region: APAC

Working Hour: 9am – 6pm

What will you do?

• Support the UAT testing stream, adhering to test scope, entry/exit criteria and signoff conditions across application environments in alignment with sprint and release timelines.


• Translate User Stories into structured test scenarios covering Transfer Agency workflows, including subscriptions, redemptions, switches, transfers, corporate actions, regulatory reporting and settlement processing.


• Participate in UAT cycles with business stakeholders, capturing and channelling feedback between testers and IT delivery teams and contributing to sign-off documentation.


• Perform functional validation of business flows within the TA application, including digital and tokenized asset trading and stablecoin transaction handling, and flag observations on business impact / Data Intergrity to senior team members.


• Maintain UAT tracking artefacts including test plans and defect logs, ensuring traceability from requirement to test result under the guidance of test lead.


• Validate system configurations as part of UAT, checking user roles, entitlements and access rights in NOVA against business requirements and operational security standards.


• Identify and report functional gaps and regression risks during pre-production testing, escalating findings to the Scrum Master and delivery team for prioritisation ahead of production rollout.


• Contribute to release note production by documenting tested functionality, known limitations and business-facing change summaries for each TA Application release deployed to production.

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