Senior Analyst, AP Control Tower

Hapag-Lloyd AG; Kuala Lumpur; On-site; MYR 65,000 - 95,000; Full time

Job summary

Hapag-Lloyd is seeking an Accounts Payable Control Tower Coordinator to oversee and coordinate AP and payment activities across the Region, QSC and GCC. The role ensures accurate invoice processing, compliant and timely payments, effective issue resolution, KPI achievement and continuous process improvement.

The candidate will monitor end-to-end AP processes, track aging and payment deadlines, and support month-end activities while maintaining strong internal controls and process

Qualifications

• Degree or diploma in Accounting, Finance, Business Administration or related discipline.
• Experience in Accounts Payable, Procure-to-Pay, payment operations or Finance Shared Services.
• Knowledge of SAP FI/MM, FIS, payment controls, vendor master data and reconciliations.

Responsibilities

• Oversee end-to-end AP process from invoice receipt to posting and payment.
• Monitor invoice volumes, ageing, blocked invoices and payment deadlines.
• Coordinate resolution of PO mismatches, missing approvals, goods receipts and tax discrepancies.
• Monitor vendor disputes, rebates, and supplier-account differences.
• Ensure alignment of payment terms between SAP FI and SAP MM.
• Monitor aged work orders and ensure timely month-end activities.

Skills

KPI monitoring

Internal controls

Management reporting

Education

Degree or diploma in Accounting/Finance/Business Administration or related discipline

Tools

SAP FI/MM

FIS

Job description

• The Accounts Payable Control Tower Coordinator oversees and coordinates Accounts Payable and payment activities across the Region, QSC and GCC.
• The role ensures accurate invoice processing, compliant and timely payments, effective issue resolution, KPI achievement, internal-control compliance and continuous process improvement.

Responsibilities

Accounts Payable and invoice control:

Monitor the end-to-end AP process from invoice receipt, validation, approval and posting through to payment.

Track invoice volumes, ageing, blocked invoices, processing status, exceptions and payment deadlines.

Coordinate resolution of PO mismatches, missing approvals, missing goods receipts, tax discrepancies, duplicate invoices and non-PO invoice issues.

Monitor vendor disputes, including invoice discrepancies, short payments, credit notes and supplier-account differences.

Monitor vendor rebates, including eligibility, calculation, credit-note receipt, settlement, posting and reconciliation.

Ensure alignment of payment terms between SAP FI and SAP MM.

Monitor aged work orders outstanding for more than 12 months and work orders processed through statement billing, including ZSTAT.

Support supplier-account reconciliations and month-end and year-end activities.

Payment Management:

Review and plan actions to achieve the agreed Days Payable Outstanding (DPO) target.

Monitor payment proposals, payment runs, payment schedules and payment status.

Ensure payments are not made earlier than required and prevent duplicate or double payments.

Identify and resolve payment blocks, rejected or returned payments, failed payment files and overdue invoices.

Verify supplier, bank details, currency, amount, payment terms and value date before payment.

Coordinate urgent, manual and exceptional payments in accordance with approval requirements.

Monitor supplier payment queries and elevate suspected fraud, unusual activity or control breaches.

ICCL and Reporting:

• Monitor BA Ventus dashboards, management reports and action trackers for the Region, QSC and GCC.

KPI reports covering DPO, invoice ageing, blocked invoices, payment performance, disputes, rebates, interface errors, suspense accounts and aged work orders.

Monitor to ensure complete AP ICCL reporting to evaluation accurately and on time.

• Monitor, investigate, reconcile and clear suspense accounts.
• Analyse trends, identify root causes, elevate risks and track corrective actions to completion.
• Maintain supporting evidence for internal controls, audits and management reviews.
• Support standardization, automation and continuous improvement of AP processes and reporting.

Other Matters:

• Any other projects / tasks assigned by the superior
• Conduct sharing/ training of Accounts Payable function to others

Qualifications

• Degree or diploma in Accounting, Finance, Business Administration or a related discipline.
• Experience in Accounts Payable, Procure-to-Pay, payment operations or Finance Shared Services.
• Knowledge of SAP FI/MM, FIS, payment controls, vendor master data and reconciliations.
• Experience with KPI monitoring, internal controls and management reporting.

About the Team

Competitive salary and performance-based incentives
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.
Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.
Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.
Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.
Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.
Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.
Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.
Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.

About Us

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong. Your Journey, Our Horizon