Coordinator ,Cargo Operations Planning & Execution

Hapag-Lloyd Business Services (Malaysia) Sdn. Bhd; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Hapag-Lloyd AG is seeking a Coordinator for Cargo Operations Planning & Execution in Malaysia. The role oversees planning and execution of cargo operations, ensuring smooth processes across the shipment lifecycle, including load/discharge and vessel reconciliation.

You will coordinate with partners, verify documentation, prepare manifests and load lists, and handle special cargo manifests while maintaining compliance and safety standards.

Qualifications

• Fresh Graduate are welcome to apply!
• Fluent in written and spoken English
• Excellent communication and negotiation skills
• Knowledgeable in MS Office applications
• With a highly analytical mindset, and the ability to work systematically under pressure

Responsibilities

• Review and verify cargo documentation, including container lists and DG acceptance.
• Coordinate with partners to ensure timely load and discharge information exchange.
• Prepare and update load lists with container numbers, stowage positions, and DG information.
• Provide special cargo manifests and communicate changes to the load list.
• Provide cost estimates for special cargo, such as break bulk and OOG shipments.
• Support handling of DG containers with special requirements and safety regulations.
• Prepare and provide physical manifests as needed for regulatory compliance.
• Handle damaged containers during load and discharge, coordinating with relevant teams.
• Monitor and approve late gate requests per protocols.
• Maintain records of missing documentation and shortfalls.
• Generate reports on BB info, dangerous cargo, and tank container data.
• Reconcile planned vs. actual load/discharge and identify discrepancies.
• Generate load/discharge counts for reporting.
• Prepare terminal departure reports as needed.
• Maintain deadlines and cut-offs in FIS/Workflow tool.
• Create and approve work orders and transport exceptions for cargo activities.
• Create and distribute manifests for Reefer, DG, and Special cargo.
• Create work orders for port call activities (husbandry, harbour, etc.).
• CheckBlock customs issues and request cargo release after clearance.
• Coordinate physical inspections by customs/surveyors when needed.

Skills

English

Communication

Analytical mindset

Education

University degree

Diploma in Marine Studies

Tools

MS Office

Job description

Coordinator ,Cargo Operations Planning & Execution

Will oversee the planning and execution of cargo operations activities, ensuring smooth and efficient processes throughout the shipment lifecycle (Load/Discharge & vessel reconciliation).

The role involves collaborating with various stakeholders to coordinate load, discharge, vessel finalization, and adherence to deadlines and cut-offs as well as maintenance of the same.

Function and duties:

Review and verify cargo documentation, including container lists, missing documentation, dangerous goods (DG) acceptance, and customs status.

Coordinate with partners and stakeholders to ensure accurate and timely load and discharge information exchange.

Prepare and update load lists, including container numbers, stowage positions, and DG information.

Provide special cargo manifests as required and communicate any changes or additions to the load list.

Provide cost estimates for special cargo, such as break bulk and out-of-gauge (OOG) shipments, ensuring accurate pricing and cost calculations if required.

Support the handling of dangerous goods (DG) containers with special requirements, such as Class 1 and 7, ensuring adherence to safety protocols and regulations.

Prepare and provide physical manifests as needed, ensuring accurate documentation and compliance with regulatory requirements.

Handle damaged containers during the load and discharge process, coordinating with relevant teams and stakeholders to ensure proper handling and documentation.

Monitor and approve late gate requests, ensuring compliance with established protocols.

Maintain accurate records of containers not in the terminal, missing documentation, and containers that did not materialize (shortfall).

Generate and share reports, including break bulk (BB) information, dangerous cargo manifests, empty container details, and tank container information.

Collaborate with teams to reconcile planned versus actual load/discharge information and identify discrepancies.

Generate load and discharge counts, providing accurate data for reporting purposes.

Prepare terminal departure reports (TDR) as needed, ensuring comprehensive and timely communication.

Maintain and update deadlines and cut-offs in FIS/Workflow tool, ensuring adherence to schedules.

Create and approve work orders & transport exceptions for cargo operations activities, ensuring proper documentation and authorization.

Create and distribute the Reefer, DG and Special cargo manifests for submission to the vessel operator prior to arrival.

Create work orders for port call activities – husbandry, harbour or light dues, pilotage, towage, etc for HL vessels.

Check blockage of custom-related issues and request the release of cargo after clearance.

Coordinate and arrange physical inspections conducted by customs officials, surveyors, or other relevant parties if related to container or cargo activities.

Qualifications and Technical Job Requirements:

University Degree, Diploma in Marine Studies, experience as a Nautical Officer, or a similar qualification or experience in Liner Shipping or Logistics.

Fresh Graduate are welcome to apply!

Fluent in written and spoken English

Excellent communication and negotiation skills

Knowledgeable in MS Office applications

With a highly analytical mindset, and the ability to work systematically under pressure

Unlock job insights

Hir... Salary match Number of applicants

Logistics, Freight & Delivery Services 101-1,000 employees

Hapag-Lloyd AG is a German international shipping and container transportation company. It is currently the world's fifth largest container carrier in terms of vessel capacity.

250 modern ships, 11,8 million TEU (Twenty-foot Equivalent Unit) transported per year, around 13,400 motivated employees in 394 offices in 130 countries. Hapag-Lloyd is a leading global liner shipping company and a powerful partner for you.

We offer a fleet with a total capacity of 1.8 Million TEU, as well as a container stock of approximately 2.8 million TEU including one of the world’s largest and most modern reefer container fleets. A total of 121 liner services worldwide ensure fast and reliable connections.

Hapag-Lloyd AG is a German international shipping and container transportation company. It is currently the world's fifth largest container carrier in terms of vessel capacity.

250 modern ships, 11,8 million TEU (Twenty-foot Equivalent Unit) transported per year, around 13,400 motivated employees in 394 offices in 130 countries. Hapag-Lloyd is a leading global liner shipping company and a powerful partner for you.

We offer a fleet with a total capacity of 1.8 Million TEU, as well as a container stock of approximately 2.8 million TEU including one of the world’s largest and most modern reefer container fleets. A total of 121 liner services worldwide ensure fast and reliable connections.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.