Senior AI Product Ops Automation Lead

PLT Engineering; Selangor; On-site; MYR 85,000 - 125,000; Full time

Job summary

Grab is seeking a Senior Product Operations Specialist, AI Enablement, to own the technical layer of Product Ops. You will identify where automation can reduce manual, repetitive work, build automations, and maintain knowledge systems for scale. You will own your technical roadmap and partner with engineers across product teams and central platforms.

This onsite role reports to the Head of Product Operations and is based at the Petaling Jaya office, Malaysia.

Qualifications

• Role requires an engineering background and interest in automating product workflows.
• Experience in building automation tooling and maintaining data infrastructure.

Responsibilities

• Identify sources of operational friction across the product organisation and assess automation potential.

Skills

Engineering background

Problem solving with tech tools

Tools

Automation tooling scripts

Data schema design

Monitoring tooling

Job description

Grab is seeking a Senior Product Operations Specialist, AI Enablement, to own the technical layer of Product Ops. You will identify where automation can reduce manual, repetitive work, build automations, and maintain knowledge systems for scale. You will own your technical roadmap and partner with engineers across product teams and central platforms.

This onsite role reports to the Head of Product Operations and is based at the Petaling Jaya office, Malaysia.