Senior Accounts Receivable & Payments Team Lead

DHL Group; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DHL Group in Malaysia seeks a seasoned finance professional with more than 5 years of Finance/SSC experience to ensure accurate processing of bank receipts, invoices and payments, and to drive timely month-end closing in line with guidelines.

The role emphasizes ownership of AR and cash allocation, resolving payment-related queries, bank interfaces, and interaction with internal and external stakeholders to maintain strong financial controls and customer satisfaction.

Qualifications

• Degree Holder or equivalent by experience.
• More than 5 years' experience in a Finance/SSC environment.
• Good in motivating employees.

Responsibilities

• To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer.
• To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
• To manage and process customer remittances advices
• To timely investigate payment related queries
• To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
• To execute direct debit, refund, intercompany batches as required by collection treatment plans
• To post invoice and bank interfaces to ERP
• To execute timely end-of-month closing activities in line with guidelines provided
• To manage customer escalation up to closure of the issue
• To control credit exposure and ageing balances for cash accounts
• To coordinate any process dependencies with external parties
• To manage dependencies on billing interface
• To manage dependencies on banks
• To manage 3rd party countries relation and, coordinate issues resolution as required
• To manage dependencies with Financial Accounting and Cash & Banking
• List of processes as per AR GOM/ROM
• Billing interfaces & exception Handling
• Bank interfaces & reporting
• Cash allocation pre-processing
• Receive remittance details for allocation.
• Cash allocation processing in AR system
• Unapplied/unallocated Cash Application Resolution
• Direct Debit Processing
• Lock Box Processing
• Checks, draft, bill of exchange processing
• Credit Notes Allocation
• Query Management on payment
• Cross - company payment processing
• Refund processing
• Write off, write Back processing.
• Downpayment

Skills

Finance/SSC experience

Motivating employees

Team collaboration

Education

Degree Holder or equivalent by experience

Job description

DHL Group in Malaysia seeks a seasoned finance professional with more than 5 years of Finance/SSC experience to ensure accurate processing of bank receipts, invoices and payments, and to drive timely month-end closing in line with guidelines.

The role emphasizes ownership of AR and cash allocation, resolving payment-related queries, bank interfaces, and interaction with internal and external stakeholders to maintain strong financial controls and customer satisfaction.