Security Operation Executive

BLACK GOLD SECURITY SDN. BHD.

Johor Bahru

On-site

MYR 25,000 - 30,000

Full time

4 days ago

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Benefits offered by this job

Company car

Job summary

BLACK GOLD SECURITY SDN. BHD. is seeking a proactive security operations supervisor in Johor Bahru to lead teams across multi-site client deployments.

You will plan daily operations, enforce policies, and respond to incidents with decisive action. The role offers hands-on leadership, structured training, and clear promotional paths in a fast-moving environment. You’ll collaborate with officers, site supervisors, clients, and management to maintain high service quality and operational discipline.

Qualifications

Diploma or Degree in Security Management, Business Administration, Law Enforcement, Occupational Safety and Health, or a related field is an advantage.
Previous security operations or site supervision experience is preferred.
Strong discipline, integrity and sense of responsibility.

Responsibilities

Develop and enforce security policies and site procedures.
Ensure compliance with operational and security requirements.
Plan and coordinate daily security operations across client sites and events.
Identify risks and recommend corrective measures.
Investigate incidents and prepare related reports.
Provide guidance to management, clients and officers.
Ensure CCTV and patrol tools function and report defects.
Maintain daily monitoring records.

Skills

Leadership

Communication

Investigation

Problem solving

Multi-site ops

Emergency response

Travel

Driving license

Education

Diploma or Degree in Security Management, Business Administration, Law Enforcement, Occupational Safety and Health, or related field

Tools

Microsoft Office

Digital reporting systems

Workforce-management applications

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We’re growing and looking for someone who wants to grow with us.

If you’re disciplined, proactive, organised, and capable of leading people in a fast-moving operational environment, this role is for you.

At Black Gold Security, you’ll gain hands‑on experience managing security operations across multiple client sites. You won’t be confined to routine office work. You’ll work closely with Security Officers, site supervisors, clients, and management to maintain service quality, strengthen operational discipline, and respond to real situations on the ground.

Structured guidance will be provided, but we’re looking for someone who takes ownership, responds decisively, and is ready to grow into greater operational responsibilities over time.

Location

What You’ll Be Doing

Security Operations

Assist in developing, implementing, and enforcing company security policies, procedures, and site‑specific Security Operating Procedures.
Ensure a consistently high level of compliance with operational and security requirements.
Plan and coordinate daily security operations across assigned client sites and special events.
Identify security and operational risks and recommend practical corrective or preventive measures.
Investigate security incidents, client complaints, service issues, and feedback, and prepare the required reports.
Provide security‑related guidance and recommendations to management, clients, supervisors, and Security Officers.
Ensure all security and surveillance equipment, including CCTV systems and patrol tools, is functioning properly and report any defects promptly.
Maintain accurate daily monitoring records for management review.

Team Supervision

Supervise, delegate duties to, train, coach, and support Security Officers and site supervisors.
Monitor the performance, attendance, conduct, discipline, and integrity of security personnel.
Conduct site visits, inspections, briefings, and operational follow‑ups.
Ensure Security Officers understand and comply with post orders, assignment instructions, and client requirements.
Take appropriate action when performance, discipline, attendance, or compliance issues are identified.
Support manpower coordination, replacement arrangements, and emergency deployment requirements.

Documentation and Reporting

Ensure operational forms, checklists, occurrence books, incident reports, inspection reports, and other records are completed accurately and on time.
Review and verify Security Officer timesheets before submission.
Maintain organised and updated site records, personnel information, deployment details, and operational documentation.
Prepare operational reports and updates for management and clients when required.
Follow up on outstanding corrective actions and ensure identified issues are properly resolved.

Emergency Response

Remain contactable on a 24/7 on‑call basis for urgent incidents and operational emergencies.
Provide prompt instructions, guidance, and coordination during emergencies or serious occurrences.
Escalate incidents to management and relevant parties according to established procedures.

What We’re Looking For

Diploma or Degree in Security Management, Business Administration, Law Enforcement, Occupational Safety and Health, or a related field is an advantage.
Previous experience in security operations, site supervision, law enforcement, military service, or a related operational role is preferred.
Able to lead, train, coach, and manage Security Officers effectively.
Strong discipline, integrity, judgement, and sense of responsibility.
Able to manage multiple sites, priorities, and operational issues.
Good communication, investigation, reporting, and problem‑solving skills.
Comfortable using Microsoft Office, digital reporting systems, and workforce‑management applications.
Able to work independently and respond calmly during emergencies.
Willing to travel between client sites within Johor.
Possess a valid driving licence and own transport.
Willing to be contactable after working hours when urgent operational support is required.
Ambitious, willing to learn, and interested in building a long‑term career in security operations.
Opportunities for promotion
Structured training, mentorship, and guidance
Career growth into senior operational and management roles
Hands‑on exposure to multi‑site security operations
Supportive and growing team environment

Why Join Us