Secretary, Content Moderation Division

Malaysian Communications and Multimedia Commission; Cyberjaya; On-site; MYR 45,000 - 89,000; Full time

Job summary

The Malaysian Communications and Multimedia Commission is seeking an experienced executive support professional to assist the Head of the Content Moderation Division in Cyberjaya. The role focuses on coordinating priorities, stakeholder engagements, reporting obligations, and advancing divisional initiatives to meet organizational mandates.

You will manage schedules, prepare briefings, and handle confidential communications with discretion, while ensuring seamless collaboration across internal

Qualifications

• Diploma in Secretary and Administration or related field from a recognized university.
• 3–5 years of relevant experience in executive support or administrative management.
• Experience coordinating with internal departments and external agencies is preferred.

Responsibilities

• Manage Head of Division's schedule, appointments, meetings, and priorities.
• Coordinate meetings, draft agendas and materials, and manage official correspondence.
• Serve as liaison between Head and internal/external stakeholders.
• Maintain records and filing systems with governance compliance.
• Coordinate official engagements, workshops, and strategic projects.
• Provide high-level administrative support, handling confidential information.

Skills

Executive Admin

Office Mgmt

Calendar scheduling

Report writing

Stakeholder comms

MS Office

Education

Diploma in Secretary & Administration

Tools

MS Office

Job description

Job Summary

Provide executive, administrative, and strategic coordination support to the Head of the Content Moderation Division, ensuring the effective management of priorities, stakeholder engagements, reporting obligations, and divisional initiatives to support the Division's objectives and organizational mandate.

Job Responsibilities

1. Executive Support and Office Management

• Manage the Head of Division's schedule, appointments, meetings, official engagements, and daily priorities to ensure effective time and workload management

2. Meeting, Communication and Correspondence Management

• Coordinate meetings, prepare agendas and materials, record key decisions and action items, and draft, review, and manage official correspondence, reports, presentations, and briefing papers.

3. Stakeholder Liaison and Coordination

• Serve as the primary coordination point between the Head of Division and internal departments, government agencies, law enforcement authorities, industry partners, platform providers, and other stakeholders to facilitate effective communication and collaboration.

4. Documentation and Information Management

• Maintain proper records, reports, confidential documents, and filing systems while ensuring compliance with governance, record management, and organizational requirements.

5. Event, Engagement and Project Coordination

• Coordinate official engagements, workshops, conferences, management briefings, and strategic projects involving the Head of Division, ensuring smooth planning, execution, and follow-up actions.

6. Confidentiality, Administrative and Operational Support

• Provide high-level administrative support while handling sensitive information, operational matters, and executive communications with professionalism, integrity, discretion, and confidentiality

Qualification & Work Experience

1. Diploma in Secretary and Administration in Communication, Computer Science, Information Technology, Law, or other related qualification from a recognized university.
2. 3-5 years of relevant working experience in executive support, administrative management, stakeholder coordination, office management, or secretarial functions, preferably supporting senior management or executives

Technical Competencies/Skills

• Executive Administration and Office Management
• Meeting, Calendar, and Schedule Coordination
• Report Writing, Documentation, and Correspondence Management
• Stakeholder Communication and Coordination
• Microsoft Office and Digital Productivity Tools.

Behavioral Competencies/Skills

• Strong Organizational and Planning Skills
• Professionalism, Integrity, and Confidentiality
• Excellent Communication and Interpersonal Skills
• Ability to Manage Multiple Priorities and Work Under Pressure
• Proactive, Adaptable, and Results-Oriented Mindset.

Candidate must be willing to work in Cyberjaya.