SEA Hyperscale Data Centre Director

AirTrunk; Johor Bahru; On-site; MYR 300,000 - 540,000; Full time

Job summary

AirTrunk is seeking a Regional Data Centre Director to lead Southeast Asia operations, reporting to the Regional DC Operations head. You will oversee 24x7 critical facilities, drive uptime, safety, and efficiency, and manage budgets and third‑party vendors.

You will ensure procedural rigor, incident analysis, and customer-focused service delivery while aligning with AirTrunk standards and regional expansion plans.

Qualifications

• 10 years or more experience in a critical facilities environment.
• 5 years or more experience directly managing employees.
• Procurement and contract negotiation experience.
• Electrical or mechanical trade background not essential but highly desirable.
• Leadership & Communication Skills – Ability to comprehend, analyse and interpret complex operational documents.
• Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, CAPEX/OPEX budget forecasts/reports and O&M manuals.
• Ability to deliver effective presentations on data centre operations to customers, peers and management.
• Ability to respond to sensitive issues, complex inquiries or complaints from customers, peers and management.
• Ability to manage with positive influence and motivate employees and customers to obtain desired levels of performance.
• Ability to understand the need to place the team’s, company’s or customer’s goal over personal individual goals.
• Strong quantitative and qualitative reasoning ability with experience in determining root causes, performance shortfalls and required corrective actions.
• Experience managing CAPEX/OPEX budgets and variance analytics.
• Proficiency in Microsoft Office package – Word, Excel, Outlook, Project & Visio.
• Experience managing systems such as Customer Portals, BMS, Computerised Maintenance Management Systems.
• All decisions must be made with an in-depth understanding and interpretation of Company policies and procedures, business practices and customer’s priorities to achieve effective results.

Responsibilities

• Oversees all data centre operations, maintenance and repair to achieve 100% uptime and SLA compliance.
• Provides support and technical advice to site teams for efficient operations.
• Reports and documents strategic improvements for availability and efficiency.
• Acts as escalation contact for emergencies impacting services.
• Supports emergency responses, resource coordination and post-event remediation.
• Builds relationships with customer operational contacts.
• Drives root cause analysis and detailed stakeholder reports.
• Manages 3rd party vendor contracts including FM, Smart Hands & Security.
• Audits SOPs, procedures and maintenance standards for compliance.
• Oversees change management processes and Method of Procedures.
• Ensures adherence to security programs and accreditation initiatives (ISO 27001, SOC1, SOC2).
• Ensures regulatory compliance across environmental, building, fire, electrical, hydraulic, OH&S.
• Manages OPEX/CAPEX budgeting, forecasting and reporting; maintains financial targets.
• Presents improvements that generate operational and financial efficiencies.
• Prepares operational metrics and risk reporting for management oversight.

Skills

Leadership

Communication

Presentations

Stakeholder mgmt

Budgeting

MS Office

CMMS

BMS

Customer Portals

CAPEX/OPEX budgets

Data centre operations

Tools

MS Office

CMMS

BMS

Customer Portals

Job description

AirTrunk is seeking a Regional Data Centre Director to lead Southeast Asia operations, reporting to the Regional DC Operations head. You will oversee 24x7 critical facilities, drive uptime, safety, and efficiency, and manage budgets and third‑party vendors.

You will ensure procedural rigor, incident analysis, and customer-focused service delivery while aligning with AirTrunk standards and regional expansion plans.