SEA Account Manager — Virtual Care Partnerships

Teladoc Health Asia

Kuala Lumpur

On-site

MYR 60,000 - 90,000

Full time

4 hours ago

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Job summary

Teladoc Health Asia seeks an Account Manager to support growth of client relationships across SEA. You will be the primary contact for assigned accounts, deliver exceptional service, and ensure client satisfaction.

Responsibilities include managing accounts, onboarding new clients, coordinating with clinical, operations and sales teams, and delivering data-driven KPIs to inform strategy. Strong communication and relationship skills are essential.

Qualifications

Bachelor's degree in Business Administration or related field.
2–3 years of account management experience or similar.
Knowledge of SEA healthcare landscape; healthcare experience preferred.
Strong communication, interpersonal, and presentation skills.
Excellent customer service and problem-solving abilities.

Responsibilities

Serve as the primary point of contact for assigned client accounts and maintain relationships.
Manage accounts, ensure timely service delivery and monitor utilization.
Onboard new clients and coordinate with clinical, operations and sales teams.
Track KPIs and prepare regular client performance reports.
Educate clients on Teladoc Health services and identify new sales opportunities.