SAP Flexible Payment Methods - IT Business Analyst

Randstad Malaysia; Kuala Lumpur; Hybrid; MYR 140,000 - 230,000; Full time

Job summary

Randstad Malaysia seeks an IT Business Analyst for the Flexible Payments Program to shape payment solutions for customers using SAP S/4HANA and SAP Cloud environments. You will translate business needs into functional specs and work with product, finance, SD and FICO teams to drive scalable improvements.

The role spans requirements gathering, release participation, and post-implementation support with emphasis on secure, compliant setups and robust performance.

Qualifications

• Proven experience in business analysis within digital payments or fintech in an S4/HANA environment, including interfacing with external systems (e.g. SAP DP, SAP CCP, SAP API Management).
• Strong understanding of SD or FICO processes in a global enterprise.
• Willingness to learn and develop yourself and colleagues.
• Excellent communication, high commitment, self-responsibility, and customer orientation.
• Experience in working in an international/virtual/geographically dispersed team.

Responsibilities

• Capture and validate requirements from stakeholders, document them as functional specs, and translate them for technical teams.
• Drive enhancements and scalable solutions within SAP-based architecture to improve payment experience and operability.
• Support product release cycles and post-implementation issues across markets with cross-functional teams.
• Collaborate across Billing, AR-related processes, and external interfaces to ensure compliance (PCI-DSS) and smooth integrations.

Skills

S/4HANA payments domain

Requirements gathering

Stakeholder collaboration

ABAP debugging knowledge

Education

Bachelor's Degree in IT/CS

Master's Degree (optional)

Tools

SAP DP

SAP CCP

SAP API Management

SAP Business Technology Platform

Job description

About the company

Manufacturing

About the job

As an IT Business Analyst for our Flexible Payments Program you will play a critical role in shaping the future payment solutions for our customers. This role requires a blend of business acumen, technical knowledge in an S/4/HANA, S/4/HANA Cloud environment and keen understanding of payment trends to drive initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture leveraging SAP technology (i.e. SAP Digital Payments).

As an IT Business Analyst for Flexible Payments, you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with cross-functional teams to understand business objectives and convert them into functional requirements and technical specifications. Based on your deep understanding of processes and technology you will recommend improvements, enhancements and scalable solutions.

In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will ensure the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner.

In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up.

Lastly, you will definitely profit from your process, functional & technical experience in the areas; Payment process for customers, Finance (AR, AR-Settlement process, Bank Accounting, Payment Run), Sales & Distribution (Order entry, Billing), interfaces / integration with external systems (e.g. SAP DP, SAP CCP, SAP API Management, SAP Business Technology Platform), PCI DSS knowledge and debugging skills in ABAP

• Proven experience in business analysis within digital payments or financial technology in an S4/HANA (Private/Public) environment including working or interface experience with external systems (e.g. SAP DP, subscription billing,e-billing, subscription billing, tax reporting) and understanding of integrations between SD & FICO modules. Debugging skills in ABAP is beneficial. Knowledge of payment compliance standards, e.g. PCI-DSS, is a plus.
• Good understanding of business processes in SD or FICO, in the context of a globally operating enterprise
• Willingness to learn and develop yourself and your colleagues
• Excellent communication skills, high commitment, self-responsibility, and customer orientation
• Experience in working in an international/virtual/geographically dispersed team

About the manager/team

• Work alongside colleagues from multiple nationalities in a vibrant, fast growing regional hub.
• Access to global mobility opportunities and international project exposure.

Experience

5 years

Skills

Proven experience in business analysis within digital payments or financial technology in an S4/HANA

Qualifications

Bachelor's Degree and/or Master's Degree in Information Technology, Computer Science or other relevant education

Education

Bachelor Degree