SAP Support Analyst

Strato Solutions Malaysia; Kuala Lumpur; On-site; MYR 70,000 - 130,000; Full time

Job summary

Strato Solutions Malaysia is seeking an experienced SAP Support Consultant to handle 1st and 2nd line SAP support (ECC6) including BW, BPC, and DM incidents and change requests. The role involves involvement in SDLC projects and providing advisory services to users.

You will design and implement SAP programs, test changes, troubleshoot SAP issues, and provide user training. Preferred candidates hold a Bachelor’s Degree in IT, with at least 5 years’ SAP experience, deep knowledge of SAP ECC6,

Qualifications

Responsibilities

Job description

BAU 1st and 2nd level support on SAP system covering ECC6, BW, DM, BPC handling incidents and change requests. Involve in projects SDLC or any methodology.

• Analyses and defines system and SAP application requirements for users with the following activities:
• Analyze company’s current needs and current practices in various areas
• Provide Impact analysis and advisory services to the users
• Provide solution in integrating various business operations into one platform.
• Design and implement SAP programs that will satisfy the company’s needs and requirements. This might include adding upgrades, installing new systems or creating custom programs.
• Familiar with systems development applications and be able to run tests on all systems changes to ensure the successful integration of new software and programming and to make any modifications as necessary.
• Troubleshoot problems with SAP programs and provide technical solutions.
• Provide training to SAP users in all areas.
• Perform SAP S4/Hana and Oracle ERP assessments
• Liaise with users, vendors and other IT personnel for problem resolution

Qualifications and Education Requirements

• Possess a Bachelor’s Degree in Information Technology from any local or overseas higher learning institutions

Preferred Skills / Competency

• Current knowledge of SAP systems, deployment, and integration.
• Proven working experience with SAP ECC6 (min 5 years SAP Systems Engineering experience)
• ABAP Development (min 3 years’ experience)
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Additional Notes

• Experience in BPC and BW as advantage
• SAP-accredited certification would be an advantage
• Experience in S4/Hana would be an advantage
• 2 years' experience as an SAP consultant in a similar industry would be an advantage