Sample Coordinator

Barry Callebaut Services Asia Pacific Sdn Bhd; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

Barry Callebaut Services Asia Pacific Sdn Bhd is seeking a Logistics Operations assistant in Petaling Jaya to handle sample order processing and pre-shipment samples. The role involves coordinating with customer service, planning and QA teams to ensure timely sample availability and shipment execution.

The ideal candidate has at least 1 year in logistics operations, strong English communication, and proficiency with MS Office and Google tools.

Qualifications

• Minimum secondary level education.
• Strong English communication (oral & written).
• 1 year of experience in Logistics Operations.
• 1 year of experience in Transportation and Distribution.
• Proficient in MS Office Suite and Google tools.

Responsibilities

• Process outbound sample and pre-shipment sample requests via Salesforce.
• Prepare export shipping documents: permits, CO, cargo insurance, and legalization of shipping documents.
• Coordinate with Local planning on sample availability and Local logistics on shipment schedule for FG and RM samples.
• Coordinate with QA and warehouse on pre-shipment sample availability and shipment arrangement.
• Handle email correspondence with customer service and courier agents on sample arrangements and shipments.
• Arrange inspections with authorities and surveyors for shipping documentation for samples.
• Provide shipment status updates to customer service for sample deliveries.
• Support coding and validation of VIM invoices.
• Execute SAP PGI for customer sales orders and sample deliveries.

Skills

Logistics operations

English proficiency

Transportation experience

Multitasking

Problem solving

Communication

Tools

Salesforce

SAP

MS Office

Google Workspace

Job description

This role is to handle key responsibilities covering areas within the scope of supply chain related activities pertaining to sample order and pre-shipment samples processing.

Key responsibilities

Processing of outbound sample and pre-shipment sample requests raised by customer service via Salesforce

Prepare export shipping documentations including custom permits, certificate of origin, cargo insurance, and legalization of shipping documents required for sample requests shipments

Close collaboration with Local planning team on sample availability and Local logistics team on physical sample preparation for shipment/delivery schedule for finished goods and raw materials samples

Close collaboration with QA and local site warehouse team on coordinating pre-shipment sample availability and shipment arrangement

Attend to email correspondence with customer service and courier agents relating to sample arrangement and shipments

Arrange inspection with respective government authorities and surveyor, where needed, relating to shipping documentation preparation for sample shipments

Follow-up and advise on shipment status to customer service for sample deliveries and shipments to customers

Support on coding and validation of VIM invoices

Execute SAP system PGI for customer sales orders and sample deliveries

About you

Secondary level minimum

Strong proficiency in English – oral and written

1 year experience in Logistics Operations related field

1 year experience in Transportation and Distribution and/or related field

Proficient in MS Office Suite and Google (Gmail, Drive, Calendar) tools

Proven ability to multitask and prioritize in an extremely high volume and fast pace environment

Proven ability to process variable inputs to clarify and follow up on incomplete and ambiguous information

Proven ability to take initiative, overcome obstacles, solve problems and deliver consistent results