Salesforce Database Associate for Fundraising & Analytics

UNHCR - United Nations High Commissioner for Refugees; Kuala Lumpur; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

UNHCR Malaysia Private Sector Partnerships is seeking a PSP Associate (Salesforce Database) to support data migration, administration and reporting for fundraising programs. You will manage donor records, ensure data integrity, and develop dashboards in Salesforce to inform decision-making.

Successful candidates will have experience with Salesforce, strong English and Malay communication, and the ability to collaborate with diverse teams across local and regional offices.

Qualifications

• Education: high school diploma; bachelor desirable in IT/system management or IS management.
• Minimum 2–3 years in database management, donor/customer data processing or IT system management.
• Experience with Salesforce is strongly preferred; not-for-profit fundraising experience is a plus.

Responsabilités

• Support data migration between legacy and new Salesforce system across stakeholders.
• Perform data admin tasks: monthly donations processing, data feeds, user permissions.
• Create and maintain dashboards and reports to support fundraising and program goals.
• Collaborate with internal/external teams; provide training and documentation.

Connaissances

English

Malay

CRM systems

MS Excel

Attention to detail

Teamwork

Communication

Independent work

Statistical skills

Formation

High school diploma

IT/system management related degree

Information Systems Management related degree

Outils

Salesforce

CRM systems

Description du poste

UNHCR Malaysia Private Sector Partnerships is seeking a PSP Associate (Salesforce Database) to support data migration, administration and reporting for fundraising programs. You will manage donor records, ensure data integrity, and develop dashboards in Salesforce to inform decision-making.

Successful candidates will have experience with Salesforce, strong English and Malay communication, and the ability to collaborate with diverse teams across local and regional offices.