PSP Salesforce Data Analyst

United Nations High Commissioner for Refugees; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

UNHCR Malaysia seeks a PSP Associate (Salesforce Database) to drive data migration, governance, and reporting for private sector fundraising. You will deliver insights, ensure data integrity, and enable informed decision-making across campaigns and channels.

Work with local, regional, and global UNHCR teams to optimize donor databases, automate processes, and produce impactful dashboards and analyses for fundraising programs.

Qualifications

• Proficiency in written and spoken English and Malay.
• Experience with CRM systems, preferably Salesforce.
• MS Excel knowledge and data handling skills.
• Desirable: fundraising or not-for-profit operations experience.

Responsibilities

• Support data migration between legacy and new Salesforce systems.
• Perform data validation, testing and issue resolution.
• Administer donor database and manage monthly donation processing.
• Create dashboards and reports in Salesforce to support PSP activities.
• Coordinate with internal and external stakeholders on BI requirements.

Skills

English (written & spoken)

Malay (written & spoken)

Salesforce

MS Excel

Data analytics

Education

High school diploma or Bachelor's in IT/IS Management

Tools

Salesforce

Job description

UNHCR Malaysia seeks a PSP Associate (Salesforce Database) to drive data migration, governance, and reporting for private sector fundraising. You will deliver insights, ensure data integrity, and enable informed decision-making across campaigns and channels.

Work with local, regional, and global UNHCR teams to optimize donor databases, automate processes, and produce impactful dashboards and analyses for fundraising programs.