Sales Support & RFQ Specialist

TransPak; Iskandar Puteri; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jora Malaysia in Iskandar Puteri, Johor is seeking a Support Project Manager to assist RFQ/quoting activities, cost modelling and pricing analysis. You will collaborate with Procurement, Sales, Engineering and Operations to ensure timely quotations, manage RFQ status, and support new project launches/NPI with FA meetings and shipments.

Strong English, teamwork and project-management skills are essential; experience in customer service or quoting is advantageous.

Qualifications

• Bachelor's Degree with 2-5 years of relevant experience.
• Strong English communication skills, both written and verbal.
• Experience in customer service, sales support, account management or quoting is an advantage.
• Strong teamwork, problem-solving, initiative and time/project management skills.
• Good understanding of relevant business/functional processes.
• Willing to travel and possess own transportation.
• Willing to work in Iskandar Puteri, Johor.

Responsibilities

• Support RFQ/quoting activities including cost modelling and pricing.
• Provide technical and engineering support, coordinating customer feedback and product improvements.
• Collaborate with Procurement, Sales, Engineering and Operations to ensure timely quotations.
• Manage customer communication including RFQ status and win/loss analysis.
• Support new project launches/NPI, including FA meetings and shipments.
• Analyse customer orders, shipments and forecasts to provide business insights.
• Maintain customer pricelists, quotation records and monthly performance reports.
• Represent the Project Manager in meetings when required.
• Train junior sales support staff and recommend process improvements.
• Support QMS requirements and perform other duties assigned by the HOD.

Skills

English communication

Teamwork

Problem-solving

Initiative

Time management

Project management

Education

Bachelor's degree in relevant field

Job description

Jora Malaysia in Iskandar Puteri, Johor is seeking a Support Project Manager to assist RFQ/quoting activities, cost modelling and pricing analysis. You will collaborate with Procurement, Sales, Engineering and Operations to ensure timely quotations, manage RFQ status, and support new project launches/NPI with FA meetings and shipments.

Strong English, teamwork and project-management skills are essential; experience in customer service or quoting is advantageous.