Sales Support & Orders Coordinator

Redawn Marketing Sdn Bhd; Sungai Buloh; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

Annual Leave

SOCSO

EPF

Job summary

Jora Malaysia is seeking an enthusiastic Sales Administrative Assistant to support the sales team in Malaysia. The role requires a Diploma in Sales/Marketing or equivalent, with relevant training in telephone sales, and a well‑organized, multitasking professional with good judgment.

You will prepare proposals, process orders, track sales activities, and maintain accurate records while delivering excellent customer service and confidentiality.

Qualifications

• Diploma in Sales/Marketing or equivalent.
• Computer literate.
• Relevant training in telephone sales.
• Good polite & communication skills.
• Passionate, hard worker & well-organized with ability to prioritize & multitask.
• Good judgement, discretion & preserve confidentiality.

Responsibilities

• Provide administrative and operational support to the sales team, helping them manage their workload and achieve sales targets.
• Prepare sales presentations, proposals, and other materials for meetings and client interactions.
• Process sales orders, ensure accurate data entry and follow-through to completion.
• Monitor order status, handle issues related to order fulfillment and communicate updates to customers.
• Update status of Sales Team in attaining sales targets.
• Act as a point of contact for customers, addressing inquiries and providing product information.
• Follow up with customers to ensure satisfaction and address post-sales concerns.
• Prepare and analyze sales reports, tracking key metrics such as sales performance and customer feedback.
• Track sales activities and performance against targets, providing insights to the sales team and management.
• Keep accurate records of sales activities, client interactions, and contract details.
• Develop and maintain positive relationships with clients and ensure high customer service standards.
• Gather and relay customer feedback for continuous improvement.
• Support the implementation of sales strategies and initiatives based on sales data.

Skills

Computer literacy

Communication skills

Multitasking

Prioritization

Discretion & confidentiality

Education

Diploma in Sales/Marketing

Job description

Jora Malaysia is seeking an enthusiastic Sales Administrative Assistant to support the sales team in Malaysia. The role requires a Diploma in Sales/Marketing or equivalent, with relevant training in telephone sales, and a well‑organized, multitasking professional with good judgment.

You will prepare proposals, process orders, track sales activities, and maintain accurate records while delivering excellent customer service and confidentiality.