Sales Support Executive

Link Interior MY; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Link Interior MY is seeking a proactive and organised Sales Support Executive to assist our Sales Team with day-to-day activities, prepare quotations, proposals and presentation materials, and ensure customers receive prompt and professional service.

The successful candidate will work closely with the Sales Team to prepare quotations, proposals and presentation materials, coordinate customer requirements and assist in managing ongoing projects.

Qualifications

• Diploma or Bachelor's Degree in any discipline.
• Junior executives and fresh graduates are encouraged to apply.
• Good analytical, interpersonal, communication and presentation skills.
• Strong organisational skills and attention to detail.
• Self-motivated and able to work independently with minimum supervision.
• Responsible, adaptable and able to manage multiple priorities.
• Good team player with a strong sense of responsibility and willingness to learn.
• Good command of English, Mandarin and Bahasa Malaysia, both written and spoken.

Responsibilities

• Assist the Sales Team in preparing quotations, proposals and presentations.
• Ensure sales documents, pricing information and supporting materials are prepared accurately and submitted within the required timeline.
• Coordinate internally with relevant departments to obtain information required for quotations, proposals and customer requests.
• Maintain proper records of quotations, proposals, customer correspondence and other sales documentation.
• Follow up on outstanding information, quotations and customer enquiries as required by the Sales Team.
• Support the Sales Team in maintaining and developing relationships with existing customers.
• Understand customers' requirements and assist in coordinating suitable products, services and solutions.
• Participate in sales, customer and internal team projects.
• Assist in coordinating project requirements, documentation, timelines and follow-up actions.
• Monitor assigned tasks and ensure that deliverables are completed according to agreed timelines.
• Communicate with internal teams, customers and other relevant parties to facilitate smooth project execution.
• Provide general support to the Sales Team to enable them to focus on customer engagement and business development.
• Assist in arranging customer meetings, presentations and project discussions where required.
• Keep the Sales Team updated on outstanding customer requirements, quotations and project-related matters.
• Perform other sales support and administrative duties reasonably required by the company.

Skills

Analytical skills

Interpersonal skills

Communication skills

Presentation skills

Organisational skills

Multitasking

Team player

Time management

Education

Diploma or Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Office

Job description

We are looking for a proactive and organised Sales Support Executive to support our Sales Team in managing day-to-day sales activities, preparing sales documentation and ensuring that customers receive prompt and professional service.

The successful candidate will work closely with the Sales Team to prepare quotations, proposals and presentation materials, coordinate customer requirements and assist in managing ongoing projects. This role is suitable for someone who is detail-oriented, responsible, comfortable communicating with customers and able to manage multiple tasks independently.

Job Overview

We are looking for a proactive and organised Sales Support Executive to support our Sales Team in managing day-to-day sales activities, preparing sales documentation and ensuring that customers receive prompt and professional service.

The successful candidate will work closely with the Sales Team to prepare quotations, proposals and presentation materials, coordinate customer requirements and assist in managing ongoing projects. This role is suitable for someone who is detail-oriented, responsible, comfortable communicating with customers and able to manage multiple tasks independently.

Key ResponsibilitiesSales & Administrative Support

• Assist the Sales Team in preparing quotations, proposals, presentations and other sales-related documents.
• Ensure sales documents, pricing information and supporting materials are prepared accurately and submitted within the required timeline.
• Coordinate internally with relevant departments to obtain information required for quotations, proposals and customer requests.
• Maintain proper records of quotations, proposals, customer correspondence and other sales documentation.
• Follow up on outstanding information, quotations and customer enquiries as required by the Sales Team.

Customer Account Support

• Support the Sales Team in maintaining and developing relationships with existing customers.
• Understand customers' requirements and assist in coordinating suitable products, services and solutions.
• Respond to customer enquiries and ensure requests are directed to the appropriate team member for prompt follow-up.
• Coordinate with customers regarding product information, quotations, project requirements, documentation and other sales-related matters.
• Assist in maintaining a high standard of customer service throughout the sales and project process.
• Follow up with customers where necessary to ensure their requirements are properly addressed.

Project Coordination

• Participate in sales, customer and internal team projects.
• Assist in coordinating project requirements, documentation, timelines and follow-up actions.
• Monitor assigned tasks and ensure that deliverables are completed according to agreed timelines.
• Communicate with internal teams, customers and other relevant parties to facilitate smooth project execution.
• Manage individual assignments and projects effectively while supporting broader team objectives.

Sales Team Coordination

• Provide general support to the Sales Team to enable them to focus on customer engagement and business development.
• Assist in arranging customer meetings, presentations and project discussions where required.
• Help coordinate information between the Sales Team and other internal departments.
• Keep the Sales Team updated on outstanding customer requirements, quotations and project-related matters.
• Perform other sales support and administrative duties reasonably required by the company.

Requirements

• Diploma or Bachelor's Degree in any discipline.
• Junior executives and fresh graduates are encouraged to apply.
• Good analytical, interpersonal, communication and presentation skills.
• Strong organisational skills and attention to detail.
• Self-motivated and able to work independently with minimum supervision.
• Responsible, adaptable and able to manage multiple priorities.
• Good team player with a strong sense of responsibility and willingness to learn.
• Good command of English, Mandarin and Bahasa Malaysia, both written and spoken.
• Possess own transport and be willing to travel for customer meetings or project-related requirements where necessary.
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint, would be an advantage.
• Candidates who are available to commence work immediately will have an added advantage.

Career Level

Junior Executive

Employment Type

Full-Time

What We Are Looking For

• The ideal candidate is someone who is organised, responsive and dependable and enjoys supporting both customers and the Sales Team. You should be comfortable working in a fast-moving environment, following up on multiple matters simultaneously and taking ownership of assigned tasks from start to completion.