Sales Support

NK Measuring Instrument Sdn Bhd; Selangor; On-site; MYR 36,000 - 58,000; Full time

Job summary

NK Measuring Instrument Sdn Bhd is seeking a proactive orders administrator in Selangor to handle end-to-end order processing and billing, generate quotations and invoices, and ensure export documentation is complete. You will manage inquiries via phone, email, and WhatsApp, register new customers, and collaborate with internal teams to finalize orders.

Responsibilities include packing and arranging local and overseas deliveries, following up on payments, and maintaining organized sales

Responsibilities

• Order Processing & Billing: End-to-end processing of customer orders. Generate and issue all necessary sales documentation, including formal Quotations, Invoices, Delivery Orders (D.O.), and export documents. Ensure all sales documentation are properly filed. Follow up outstanding payments and on loan items.
• Inbound Inquiry : Manage and respond to customer queries coming through phone, email, and digital platforms (WhatsApp, etc.) regarding product and delivery statuses. New customers registration.
• Assist in obtaining new inquiries from customers / tender.
• Work closely with the internal team to complete orders and ensure timely responses to customer.
• Assist in packing and arrange local and overseas deliveries.

Job description

• Order Processing & Billing: End-to-end processing of customer orders. Generate and issue all necessary sales documentation, including formal Quotations, Invoices, Delivery Orders (D.O.), and export documents. Ensure all sales documentation are properly filed. Follow up outstanding payments and on loan items.
• Inbound Inquiry : Manage and respond to customer queries coming through phone, email, and digital platforms (WhatsApp, etc.) regarding product and delivery statuses. New customers registration.
• Assist in obtaining new inquiries from customers / tender.
• Work closely with the internal team to complete orders and ensure timely responses to customer.
• Assist in packing and arrange local and overseas deliveries.