Sales Support

MSIG Insurance (Malaysia) Bhd Registration No; Petaling Jaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

A major insurance company in Petaling Jaya is seeking candidates to provide operational support, handle underwriting documentation, and assist in claims notification. The ideal candidate should have a diploma or degree in Insurance or Business Studies and 2-3 years of relevant experience. Join a dynamic team focused on delivering professional service to customers and business partners.

Qualifications

• Must have 2-3 years of working experience in operation or branch level.
• Experience in underwriting processes is preferred.

Responsibilities

• Provide support to Managers/Executives efficiently.
• Assist in services of accounts and reconciliation.
• Handle claims notification and documentation.

Skills

Customer service

Underwriting documentation

Operational support

Report compilation

Education

Diploma / Degree in Insurance or Business Studies

Job description

• Provide support to the Managers/Executives in a timely and professional manner.
  • Provide efficient and professional service to customers/business partners.
  • Provide simple quotes and advice, and issue Cover Notes when necessary.
  • Assist in services of accounts and reconciliation of Statement of Account.
  • Assist with compilation of business reports and statistics when required.
• All underwriting documents must have full documentation and adequate information.
• Electronic scanning and indexing of all underwriting documents to PSD/BMS/GenLink.
• Checking, Printing, sorting and dispatch of the following documents to customers/ business partners
  • Policy documents processed by PSD/BMS/GenLink
  • Renewal Notices
  • To check and ensure all renewals are taken up (Renewal Retention)
• Perform/Update P400 system on the following
  • Manual Renewal Re-rate
  • GenLink related transactions pend to P40
  • Update of Risk Accumulation
• Claims Notification/Documentations:
  • New claims notification to Claims Dept via CMS/Email
  • All claims documents to be sent to Claims Dept via Email/Dispatch

Job requirements

• Diploma / Degree holder preferably in Insurance or Business Studies.
• 2-3 years working experience preferably in operation or branch level.