Business Operations Support, Executive

MSIG Insurance (Malaysia) Bhd Registration No; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

MSIG Insurance (Malaysia) Bhd is seeking a candidate to develop, implement, and monitor the company’s process management system. The role includes reviewing and re-engineering work processes, managing administrative branch operations, and supporting agency administration.

The ideal candidate should hold a degree/diploma in insurance or related fields with at least 3 years of experience in the insurance industry. Candidates must demonstrate strong ethical compliance and collaborative relationships.

Qualifications

• 3 years’ working experience preferably in an insurance company.
• Proficient in applying technical knowledge.
• Ability to maintain ethical and compliant practices.

Responsibilities

• Develop, implement, and monitor the Company’s process management system.
• Review and re-engineer work processes and procedures in all operational areas.
• Accountable for administrative branch operation matters.
• Support in Agency Administration matters.

Skills

Technical Knowledge

Ethical Compliance

Collaboration

Education

Degree / Diploma in Insurance or AMII / ANZIIF

Job description

• To develop, implement and monitor the Company’s process management system.
• Conduct the review and re‑engineering of work processes and procedures in all operational areas.
• Accountable for administrative branch operation matters including the following:
  • CBC report
  • Outstanding Cover Note, Travel CI & Marine CI Monitoring
  • Serialised stationery (SMPF, General Cover Notes, DPA, Travel CI & Marine CI) supply & control
  • Performance Reports including GWP Inquiry
  • Branch Operation Report
• Support in Agency Administration matters.

Job requirement

• Degree / Diploma Holder preferably in Insurance or AMII / ANZIIF or its equivalent.
• 3 years’ working experience preferably in insurance company.
• Applying Technical Knowledge.
• Being Ethical & Compliant.
• Collaborative Relationships.