Sales Supervisor

Nature And Information Engineering Publishing Sdn. Bhd.; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

Annual Bonus

SOCSO

EPF

EIS

5 Working Days

Job summary

Nature And Information Engineering Publishing Sdn. Bhd. in Johor Bahru seeks a proactive Business Development Manager to lead the Author Acquisition Team. You will drive individual and team sales performance, develop new B2B and institutional partnerships, and expand our global academic market presence.

You will oversee strategic outreach to researchers worldwide, promote manuscript submissions to our indexed journals, and manage end-to-end author journeys including APC revenue targets.

Qualifications

• Master’s or Doctoral degree preferred in Science/Engineering or related fields.
• Bachelor’s degree required (full-time).
• Strong understanding of global academic publishing ecosystem, with knowledge of SCI, EI, Scopus.

Responsibilities

• Lead Acquisition Specialists to achieve manuscript submission and revenue targets.
• Develop and secure high-value B2B partnerships with universities, research institutions, and academic organizations.
• Oversee author acquisition lifecycle from manuscript submission to peer review and publication.
• Manage APC revenue, payment workflows, and follow-ups to meet targets.
• Design and optimize outreach scripts, emails, and sales processes to maximize conversion rates.
• Lead generation and campaign strategy across global academic databases and networks.

Skills

Team Leadership

Business Development

Negotiation

Data Analysis

Lead Generation

Education

Master's or Doctoral preferred

Bachelor's degree required

Tools

CRM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Nature And Information Engineering Publishing Sdn. Bhd. – Johor Bahru, Johor

• Master’s or Doctoral degree is preferred (backgrounds in core academic fields such as Science and Engineering, Biomedical Sciences, Information Engineering, etc. are highly advantageous); candidates must possess at least a full-time Bachelor’s degree.
• Strong understanding of the global academic publishing ecosystem, with proficient knowledge of major academic databases such as SCI, EI, and Scopus, including search methods and retrieval logic.

Work Experience

• Minimum 3–5 years of experience in proactive sales, business development (BD), key account management, or overseas market expansion, with at least 1–2 years of team management experience.
• Candidates with backgrounds in academic publishing, university B2B partnerships, knowledge services, overseas education consulting, or high-value consulting industries will be prioritized.

Core Competencies

• Excellent Team Management & Coaching Skills: Ability to establish clear team KPIs and effectively improve overall team conversion rates and cohesion through sales script optimization and standardized processes (SOPs).
• Strong Business Development (BD) & Negotiation Skills: Possess strong market insight and the ability to independently develop and secure B2B partnerships with universities, research institutions, and academic organizations.
• Data Analysis & Decision-Making Skills: Proficient in using sales funnel analysis to evaluate team outreach rates, response rates, and conversion rates; able to identify issues through data analysis and adjust sales strategies promptly.
• End-to-End Operations & Ability to Work Under Pressure: Familiar with the complete lifecycle management of academic publishing, from manuscript acquisition to peer review. Goal-oriented and responsible for the team’s Article Processing Charge (APC) collection and revenue targets.

Requirement

• Master’s or Doctoral degree is preferred (backgrounds in core academic fields such as Science and Engineering, Biomedical Sciences, Information Engineering, etc. are highly advantageous); candidates must possess at least a full-time Bachelor’s degree.
• Strong understanding of the global academic publishing ecosystem, with proficient knowledge of major academic databases such as SCI, EI, and Scopus, including search methods and retrieval logic.

• Excellent Team Management & Coaching Skills: Ability to establish clear team KPIs and effectively improve overall team conversion rates and cohesion through sales script optimization and standardized processes (SOPs).
• Strong Business Development (BD) & Negotiation Skills: Possess strong market insight and the ability to independently develop and secure B2B partnerships with universities, research institutions, and academic organizations.
• Data Analysis & Decision-Making Skills: Proficient in using sales funnel analysis to evaluate team outreach rates, response rates, and conversion rates; able to identify issues through data analysis and adjust sales strategies promptly.
• End-to-End Operations & Ability to Work Under Pressure: Familiar with the complete lifecycle management of academic publishing, from manuscript acquisition to peer review. Goal-oriented and responsible for the team’s Article Processing Charge (APC) collection and revenue targets.

Responsibility

Business Development Manager (Author Acquisition Team)

We are seeking a proactive and target-driven Business Development Manager to lead our Author Acquisition Team. In this strategic role, you will be responsible for driving individual sales performance, leading team growth, developing new B2B and institutional partnerships, and expanding our global academic market presence.

You will oversee strategic outreach initiatives targeting researchers, professors, and scholars worldwide, encouraging them to publish their scientific and academic research papers in our indexed journals.

1. Team Leadership & Performance Management

Team Guidance & Coaching

• Lead, mentor, and motivate a team of Acquisition Specialists to achieve and exceed monthly and quarterly manuscript submission and revenue targets.

KPI Tracking & Performance Improvement

• Monitor team performance metrics, including outreach volume, response rates, conversion pipelines, and sales progress. Identify performance gaps and implement effective improvement strategies.

Workflow Optimization

• Develop, standardize, and optimize outreach scripts, email templates, and sales processes to improve team efficiency and maximize conversion rates.

2. Proactive Sales & New Account Acquisition

Strategic Market Expansion

• Develop and execute proactive sales strategies to penetrate new academic disciplines, research fields, institutional markets, and international regions.

Institutional Account Development

• Identify, engage, and secure high‑value B2B opportunities, including university partnerships, research institution collaborations, and bulk journal submission agreements.

High-Value Negotiation & Deal Closing

• Handle complex client discussions, address concerns, negotiate with senior researchers, professors, and institutional representatives, and successfully close strategic partnerships.

3. Lead Generation & Campaign Strategy

Data-Driven Lead Generation

• Guide the team in utilizing global academic databases, including Scopus, EI, and SCI, to conduct targeted data mining and extract qualified researcher leads to build a strong sales pipeline.

Campaign Planning & Execution

• Design and oversee large-scale, targeted email marketing campaigns to increase researcher engagement, improve response rates, and maintain a healthy acquisition pipeline.

4. Operational & Revenue Management

End-to-End Author Journey Management

• Oversee the complete author acquisition lifecycle, from initial manuscript submission and peer‑review progress tracking to final publication.

APC Revenue Management

• Take ownership of the team’s Article Processing Charge (APC) collection performance by monitoring payment workflows, ensuring timely follow-ups, and achieving revenue targets.

5. Database Management & Management Reporting

Data Accuracy & CRM Management

• Ensure the team maintains accurate and well-organized records of global scholar leads, communication histories, client profiles, and engagement activities.

Performance Reporting & Strategic Insights

• Analyze sales pipeline data, conversion trends, and market insights to provide actionable reports and recommendations to senior management for strategic decision-making.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• SOCSO
• EPF
• EIS
• 5 Working Days