Sales Representative - CRM, Penang

Novartis Corporation (M) Sdn Bhd; Penang; On-site; MYR 40,000 - 70,000; Full time

Job summary

Novartis Corporation (M) Sdn Bhd in Malaysia is seeking a Sales Representative to drive sales growth through territory planning and customer engagement across healthcare professionals. You will personalize engagement journeys using data insights and multiple channels to strengthen partnerships and improve patient outcomes.

The role emphasizes compliant collaboration with cross-functional teams and delivering high-quality execution within the pharmaceutical sector.

Qualifications

• Experience in pharmaceutical or healthcare sales is preferred.
• Ability to communicate scientific/clinical information to healthcare professionals.
• Strong planning, prioritization, and territory management skills.

Responsibilities

• Drive competitive sales growth by developing and executing territory, account, and customer engagement plans.
• Personalize engagement journeys for healthcare professionals using data insights and multiple channels.
• Build long-term partnerships with healthcare professionals to improve patient outcomes.
• Deliver customer-centric experiences by listening to needs and understanding the healthcare environment.
• Use data sources to prioritize and adapt customer interaction plans.

Skills

Sales skills

Customer engagement

Territory management

Scientific communication

Education

University degree in Life Sciences, Pharmacy or Science related

Job description

• Drive competitive sales growth by developing and executing effective territory, account, and customer engagement plans.
• Personalize customer engagement journeys for target healthcare professionals by leveraging customer preferences, available content, data insights, and multiple engagement channels.
• Build long-term, trusted partnerships with healthcare professionals to strengthen collaboration and support improved outcomes for customers and patients.
• Deliver memorable, customer-centric experiences by listening to customer needs and understanding the healthcare environment in which they operate.
• Use available data sources to dynamically prioritize, refine, and adapt customer interaction plans.
• Share customer insights with internal stakeholders to support the development of relevant product, indication, campaign, and engagement content.
• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs

Requirements:

• University degree in Life Sciences, Pharmacy or Science related
• Minimum 1 year of experience in the pharmaceutical or healthcare industry.
• Strong sales and customer engagement capabilities
• Ability to communicate scientific and clinical information effectively to healthcare professionals
• Strong planning, prioritization, and territory management skills
• Commitment to compliance, integrity, and delivering high-quality execution

Unlock job insights

Pharmaceuticals, Biotechnology & Medical Devices More than 10,000 employees

With approximately 100 000 associates in 140 countries worldwide, Novartis associates share a vision of a better today and tomorrow for patients – a vision that drives our growth and success. The greatest job satisfaction for our associates is the knowledge that they improve the quality of life for patients with increasing precision and efficiency through breakthrough science and innovation.

Our performance-oriented culture and responsible approach attract top experts in all areas – research and development, marketing and sales, finance and administration. Our talented associates have made us a global leader in healthcare. Novartis is committed to rewarding the people who invest ideas and work in our company.

With approximately 100 000 associates in 140 countries worldwide, Novartis associates share a vision of a better today and tomorrow for patients – a vision that drives our growth and success. The greatest job satisfaction for our associates is the knowledge that they improve the quality of life for patients with increasing precision and efficiency through breakthrough science and innovation.

Our performance-oriented culture and responsible approach attract top experts in all areas – research and development, marketing and sales, finance and administration. Our talented associates have made us a global leader in healthcare. Novartis is committed to rewarding the people who invest ideas and work in our company.

What can I earn as a Sales Representative