Sales Ops & Admin Executive (Flexible)

Frost & Sullivan; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Open-door policy

Global team collaboration

Flexible work policy

Career growth opportunities

Job summary

Frost & Sullivan is seeking a detail‑oriented Sales Administration Support professional in Petaling Jaya to ensure accurate sales order processing, invoicing coordination, and robust reporting across regions. You will work closely with Sales, Finance, and other internal teams to drive efficient order fulfillment and revenue recognition.

The role offers exposure to a global team and varied administrative responsibilities, including tender submissions, system data maintenance, and cross‑functional

Qualifications

• Proficiency in English, Microsoft Excel, and CRM/Dynamics with ability to maintain accurate records and support reporting.
• Diploma/Advanced Diploma or Bachelor’s degree in Business Administration, Finance, Marketing, or related discipline.
• Strong analytical, communication, coordination, and stakeholder-management skills.
• Meticulous and highly attentive to detail, especially with numerical data and deadlines.
• Fresh graduates are welcome to apply.

Responsibilities

• Sales Order Administration: Coordinate the preparation and processing of sales orders in Dynamics 365, ensuring accuracy of client and billing information, payment terms, product details, invoicing schedules, and supporting documentation.
• Invoice Coordination: Monitor scheduled invoices, follow up with stakeholders on readiness, and coordinate updates or rescheduling of invoice dates.
• Sales Reporting: Maintain and distribute trackers for booked and invoiced sales performance across countries and reporting dimensions.
• Month-End Coordination: Communicate submission deadlines and reinforce Finance requirements for revenue recognition and month-end closure.
• Cross-Functional Coordination: Collaborate with Sales, Finance, Accounts Receivable, QVA, and others to resolve orders, invoicing, and processing issues.
• Sales Process Support: Provide admin support for opportunities, orders, proposals, pricing proformas, PO/LOA docs, and approval workflows.
• Tender Submission Support: Coordinate tender submissions, compile documents, gather inputs, review requirements, and ensure timely submission.
• Sales Performance & Achievement Tracking: Update trackers and provide regular visibility of performance by country and business segment.
• Annual Sales Target Coordination: Work with Country Leaders and HR to set and update annual targets, reflected in trackers and reports.
• Government Tender Submission and Stamp Duty Support: Administrative support for tender processes and related documentation.
• Event support: Admin and operational support for sales events before, during, and after.
• Sales System Support for Country Sales Head: Maintain CRM data accuracy, assist with system processes and user access, support reporting.
• Provide day-to-day administrative and operational support to the Sales team.
• Maintain and update sales opportunities and client information in CRM/Dynamics.
• Coordinate documentation for government and commercial tender submissions with Finance, HR, and practice area heads.
• Support preparation and processing of administrative docs, stamp-duty and other government requirements where applicable.
• Support events with Marketing and internal stakeholders.
• Assist with sales reports, tracking, documentation, and other admin activities.
• Any other tasks assigned by the reporting manager.

Skills

English proficiency

Excel

CRM/Dynamics

Attention to detail

Coordination

Stakeholder management

Education

Bachelor’s degree in Business/Finance/Marketing

Tools

Dynamics 365

Job description

Frost & Sullivan is seeking a detail‑oriented Sales Administration Support professional in Petaling Jaya to ensure accurate sales order processing, invoicing coordination, and robust reporting across regions. You will work closely with Sales, Finance, and other internal teams to drive efficient order fulfillment and revenue recognition.

The role offers exposure to a global team and varied administrative responsibilities, including tender submissions, system data maintenance, and cross‑functional