Sales Operations & Admin Coordinator

Frost & Sullivan Asia Pacific; Selangor; On-site; MYR 42,000 - 68,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Parking

Job summary

Frost & Sullivan Asia Pacific is seeking an organized Sales Support role to provide comprehensive operational and administrative support to the sales team. You will coordinate sales orders in Dynamics 365, manage invoicing schedules, and ensure high-quality reporting across countries and segments.

The role requires strong Excel and CRM skills, meticulous data management, and effective coordination with Finance, HR, and other internal stakeholders.

Qualifications

• Requirements include a diploma or degree in business-related field with strong administrative skills.
• Proficient in English, MS Excel, and CRM/Dynamics; capable of maintaining accurate records.
• Strong analytical, communication, coordination, and stakeholder-management abilities.
• Meticulous and detail-oriented, especially with numerical data and deadlines.

Responsibilities

• Provide comprehensive operational and administrative support to the sales organization.
• Coordinate processing of sales orders in Dynamics 365 with accurate client and billing data.
• Monitor and coordinate invoicing schedules and updates.
• Maintain and distribute sales trackers and country/segment performance reports.
• Collaborate with Sales, Finance, Accounts Receivable, QVA and other stakeholders to resolve issues.
• Support opportunity and order-related activities, proposals, pricing proformas, PO/LOA and approvals.
• Coordinate tender submissions and ensure up-to-date documentation for government and commercial bids.
• Support month-end closure and revenue recognition activities with the Finance team.
• Maintain CRM data accuracy and assist with system-related reporting requirements.
• Provide day-to-day administrative support to the Sales team and maintain opportunities in CRM.
• Assist with documentation for government and tender submissions and coordinate stakeholder inputs.
• Assist with events coordination with Marketing and internal teams.
• Any other tasks as assigned by the reporting manager.

Skills

English proficiency

Excel

CRM/Dynamics

Analytical thinking

Stakeholder management

Education

Diploma/Advanced Diploma/Bachelor's in Business Administration or related

Tools

CRM/Dynamics

Microsoft Excel

Job description

Frost & Sullivan Asia Pacific is seeking an organized Sales Support role to provide comprehensive operational and administrative support to the sales team. You will coordinate sales orders in Dynamics 365, manage invoicing schedules, and ensure high-quality reporting across countries and segments.

The role requires strong Excel and CRM skills, meticulous data management, and effective coordination with Finance, HR, and other internal stakeholders.