Sales Operations Executive

maxgrip; Malaysia; On-site; MYR 60,000 - 84,000; Full time

Job summary

maxgrip is seeking a detail-oriented Sales Administrator / Operations Executive in Malaysia to support sales and operational activities. You will manage orders, CRM updates, tender submissions, and client coordination, ensuring quality and timely delivery across teams.

The role emphasizes data accuracy, process adherence, and proactive engagement with clients and partners. A Bachelor's degree and 5–8 years in sales operations or related roles are preferred, with strong Excel/CRM skills driving

Qualifications

• Bachelor's degree in business, sales, marketing, engineering or related field.

Responsibilities

• Administer and manage sales opportunities, including direct and indirect leads, Proposals/ ITBs.
• Maintain accurate and timely updates in the CRM system.
• Coordinate sales activities and ensure compliance with the company sales process.
• Support go-to-market initiatives and sales enablement programs.
• Monitor sales opportunity progress and ensure timely responses to customers and partners.
• Coordinate the preparation, compilation, and submission of tender and proposal documents.
• Ensure all submissions meet quality standards and deadlines.
• Track tender status and maintain accurate records throughout the sales cycle.
• Respond to client inquiries and coordinate follow-up actions.
• Schedule meetings and support client engagement activities.
• Assist in client and partner onboarding processes.
• Support relationship-building initiatives with existing and prospective clients.
• Provide administrative support related to client accounts and projects.
• Generate and maintain sales reports, dashboards, and performance metrics.
• Monitor pipeline data quality, forecasting accuracy, and sales trends.
• Analyze sales performance and provide actionable insights.
• Support management reporting on opportunities, pipeline developments, and sales activities.
• Assist the Sales Manager in account development activities.
• Support preparation of customer presentations and sales materials.
• Coordinate with internal teams to deliver customer-focused solutions.
• Identify opportunities for upselling and cross-selling within existing accounts.

Skills

Analytical skills

Organizational skills

Communication skills

Customer-focused

Attention to detail

Independent with collaboration

CRM experience

Excel

PowerPoint

Education

Bachelor's Degree in Business Administration, Sales, Marketing, Engineering, or a related discipline

Tools

CRM platforms

Microsoft Excel

PowerPoint

Job description

maxgrip is seeking a detail-oriented Sales Administrator / Operations Executive in Malaysia to support sales and operational activities. You will manage orders, CRM updates, tender submissions, and client coordination, ensuring quality and timely delivery across teams.

The role emphasizes data accuracy, process adherence, and proactive engagement with clients and partners. A Bachelor's degree and 5–8 years in sales operations or related roles are preferred, with strong Excel/CRM skills driving